Hello,
Unfortunately you really cannot gather that data for them without writing some code to do so.
*sigh* I wsh they would not do that..
Well, since you know you have a business account set up with them, that likely leaves two other options:
1. paypal has you set up incorrectly
2. The API credentials are somehow entered incorrectly
Please check again to ensure that the credentials give to you for your adaptive payments account are correctly entered- and set to LIVE.
If so, I am sorry but please implore paypal to assist you with this issue, as we cannot do much form our end with this type of error occurring..