Home Forums WC Vendors Pro Support Cancelled Orders via Paypal – Help! Reply To: Cancelled Orders via Paypal – Help!

Karen Thomas

We’ve had two orders come through fine (plus the ones I tested where Paypal forced me to enter a code)

But the others have come through as cancelled with this note in wp-admin:
Unpaid order cancelled – time limit reached. Order status changed from Pending Payment to Cancelled.

When I’ve contacted the customers who had the cancelled orders they told me they didn’t cancel their order and they paypal account is showing that the payment has been taken, some vendors have received the money others haven’t!

I’m totally confused!

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