Home Forums WC Vendors Pro Support A couple of questions/issues with new update Reply To: A couple of questions/issues with new update

#65603
Karen Thomas
Participant

@CLOTHPADSHOP I’ve had exactly that today too with cancelled orders! Payment has gone through paypal, but status is Cancelled, so the customer, vendor or I didn’t receive the order confirmation email.

Can you check if the cancelled orders were at 54 mins past the hour? All mine have been – not sure if it’s a coincidence or not!

Do you use Paypal Adaptive Payments? I have reported the issue to Paypal Developer Technical Support and also reported in our WCVendors forum too:
Cancelled Orders via Paypal – Help!