A lot of Payment Problems ! Paypal and Stripe works not correctly !

Home Forums WC Vendors Pro Support A lot of Payment Problems ! Paypal and Stripe works not correctly !

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #68931
    Dietrich & Susanne
    Participant

    A lot of Payment Problems ! Paypal and Stripe works not correctly !

    Please have a look in this pdf – its with pictures:

    http://holstein-shop.de/wp-content/uploads/2017/06/wc-vendors-a-lot-of-Payment-Problems-1.pdf

    #68943
    Dietrich & Susanne
    Participant

    Please help as soon as possible !!!!!!!!!

    #68944
    Dietrich & Susanne
    Participant

    Maybe mangopay works better?

    #68959
    Anna
    Keymaster

    @tiefenschaerfe
    Hello,
    PayPal and Stripe can be used together.
    If the vendor has provided a PayPal email and has connected to Stripe, then anytime a customer pays- either using paypal or stripe- the commissions will go to the vendor at checkout (assuming you have “instant” checked for PayPal Adaptive Payments). If the vendor has not entered a paypal email, and the customers pays via paypal, then the payment will go to admin, and admin will need to pay the vendor their due commission manually. Same for Stripe- if the vendor has not connected to Stripe, then any customer payments via Stripe will be sent to the admin,and admin will need to manually pay the vendor’s due commission.

    Other questions you asked:

    In October 2016 Paypal‐Functions can ́t work in germany. Has it changed?

    I am sorry- what do you mean? Have you applied for PayPal Adaptive Payments? Do you have credentials?

    The first issue:#1. Does the vendor have a paypal email added? What are your tax settings?

    second #2: What are your settings in wp admin > woocommerce > wc vendors > commissions? What do you have entered for commissions?

    #3 Do you have any commissions set on a per vendor basis? Are you certain that the vendor is connected to Stripe?
    Are you using test mode of live mode for these transactions?

    #69139
    Dietrich & Susanne
    Participant

    @fervous

    Hello Anna, to your counterquestions:

    1) Paypal-Adaptiv-Payments can not work in germany, look to this discussion at November 1, 2016 at 6:29 am:

    https://www.wcvendors.com/help/topic/new-info-about-configuring-paypal-adaptive-payments/#post-43270

    2) YES, the vendor have a paypal email

    3) Yes, we have any commissions set on a per vendor basis 93%. And: Yes, sure the vendor is connected to Stripe in the live mode.
    Our goal: admin gets 7%
    Vendors have to get: 93%

    Please have again a look to the pdF !!! Something is wrong …
    holstein-shop.de/wp-content/uploads/2017/06/wc-vendors-a-lot-of-Payment-Problems-1.pdf

    #69475
    Dietrich & Susanne
    Participant

    new Test-Orders and -Payments – please look on the stripe picture.

    info:
    cityshop is the admin
    sii-kids is the vendor.

    please use your user-account and help!

    #69554
    Dietrich & Susanne
    Participant

    @fervous, @Jamie

    As soon as possible its urgently required, that our problems are solved.

    The error search has already cost us thousands of euros!

    Please do something!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    #69863
    Dietrich & Susanne
    Participant

    @fervous

    Anna, we are waiting to your answer!!!

    best regards
    Susanne

Viewing 8 posts - 1 through 8 (of 8 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.

Pro Bundle Special Offer 35% OFF

Get all the plugins essential for your marketplace website in one place and save. Over $600 value for just $397!

This website uses cookies to ensure you get the best experience on our website.