Home Forums WC Vendors Pro Support Activating WC Vendors License

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #60363
    My Vinyl Revolution
    Participant

    the wcvendors licence on my website is deactivated – we would like to register this problem with your support so you can fix our licence in case it is affecting the payment process. Every time we add it and save in WP it deletes itself.

    #60425
    Anna
    Member

    @myvinylrevolution ,
    This will not affect the payment process at all. WC Vendors Pro can be operating without the license.
    For some reason it is not deleting & activating properly. I have deleted the activation on our end; try now to activate it on your site, and let me know if you have any further issues with it activating correctly.

    #60677
    Anna
    Member

    Hello,
    It is not showing as activated on our end.

    #60793
    Anna
    Member

    Hello,
    OK- hmm I am not sure why it is not activating for you. If you would like me to try activating it on your site, I can. Please reply with an admin login & password in a private reply.

    #60796
    My Vinyl Revolution
    Participant

    Hi Anna,

    Sure and thanks – here is the login:

    user Info@myvinylrevolution.com or info@myvinylrevolution.com
    email info@myvinylrevolution.com
    pw MyVnylRvltn

    🙂 Erica

    #60847
    Anna
    Member

    @myvinylrevolution
    Sorry Erica, but it is not letting me login with those credentials.

    #60898
    Anna
    Member

    @myvinylrevolution
    OK- got it!
    It was being very stubborn- I had to deactivate, then reactivate WC Vendors Pro.. Then again enter they key to get it to take.
    It is activated now.

    As soon as we release WC Vendors Pro version 1.4.0 (likely tomorrow ?), you’ll want to update, since you already updated to WooCommerce 3.0. You may have some issues until then, as we all need Pro version 1.4 to sync with some of the changes Woo Commerce made for the 3.0 update.

Viewing 7 posts - 1 through 7 (of 7 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
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