Activation

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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 15, 2017 at 9:50 am #70126
    Tatiana Goncharova
    Participant

    Hey, guys. My WC Vendors Pro license key has not been activated, and the one that I have in my dashboard said expired. Is there a way to get a new one so that I could activate and update the plugin. Thanks.

    July 15, 2017 at 6:23 pm #70168
    Anna
    Member

    @mitnkulu
    Hello,
    If you license is expired, then you will need to purchase a new 1 year support & update license for WC Vendors Pro. You can purchase Pro here:
    https://www.wcvendors.com/product/wc-vendors-pro/
    Thank you!

    July 15, 2017 at 9:31 pm #70176
    Tatiana Goncharova
    Participant

    Oh, Totally understand, would you mind telling the last version of the plugin, I’m probably not missing that much. Thanks.

    July 20, 2017 at 3:26 pm #70455
    Anna
    Member

    @mitnkulu
    The latest version of Pro is version 1.4.4
    It is imperative that you have at least version 1.4.1 so that you can remain compatible with the changes made to WooCommerce 3.0++ . Earlier versions of Pro will not be compatible with WooCommerce v3.0 or greater.

    August 3, 2017 at 7:06 pm #72831
    Stefan Bolboceanu
    Participant

    @fervous,

    I didn’t want to open a new thread as I have a similar question:
    My website is not launched yet and my VC V pro license will expire this month. I understood I will still have the last version of the plugin if I don’t update, so my question is:
    -Can I purchase another year of Pro after I launch the website or after you’ll release a new version of PRO (whichever will come first)? Is my website going to be affected in any way after I’ll buy the new license?
    – I also purchased your Stripe plugin. Do I have to renew Stripe after one year as well?

    I hope you’ll get back to me before the license will expire…

    Thanks
    Stefan

    August 3, 2017 at 10:46 pm #72845
    Anna
    Member

    @cakecompare
    Stefan,
    Your WC Vendors Pro and your Stripe Commissions & Gateway plugins will still continue to functions after your license expires. Yes, Stripe is also a yearly license.

    If you wish to receive any future updates or support for either plugin, you will need to purchase Pro and/or Stripe Commissions & Gateway plugin in order to receive the support and updates.
    The current versions you have installed on your site will not be affected at all – they will continue to function normally.

  • Author
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Viewing 6 posts - 1 through 6 (of 6 total)
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