Home Forums WC Vendors Pro Support Add /edit Product Issues

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

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If you are a WC Vendors Pro customer please open a support ticket here. 

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The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #25291
    Kriti
    Participant

    Hi,

    There are few issues for add/Edit products in pro dashboard which are really confusing our sellers:

    1) The Product description and Product Short description are not stored in pro dashboard for the vendors after saving the draft when the vendor tries to edit the product as well as when vendor edits the product after submitting it for the review.

    2) While Uploading gallery/featured image for the product the vendor cannot add title,caption, alt-tags, description for the images.

    3) I had asked earlier how to change the line “Countries must use the international standard …” in the post https://www.wcvendors.com/help/topic/warning-on-vendor-store-settings/#post-21931 where the code Ben provided only changed for the pro dashboard settings but did not change it under the add product shipping. How do i change that?

    4) I want to change the “Save Pending” button for Add/Edit Product to “Submit” as the vendors are getting confused. Also after submitting the product for review, it says “Product submitted for review. Preview Product.” I want to disable the preview product is there a way to do it?

    Can you please help me fix these issues?

    Thanks,
    Kriti

    #25319
    WC Vendors Support
    Participant

    Hi Kriti,

    1.) This is fixed for Pro v1.2.3 which is due to be released pretty soon here. Sorry about that.

    2.) This is working as intended. If we allowed them to edit the meta data, then they can also edit ALL posts on your site — including pages, products, comments even if they don’t own it. It’s an unfortunate security issue with WordPress that we could not let happen. We can provide you with code to allow this, but we DO NOT recommend you even consider it for the huge security risks it presents.

    3.) Could you provide a full page screenshot of where you are trying to add the text? I can update the filter code for it I’m sure. 🙂

    4.) To change the button text:

    https://gist.github.com/bentasm1/b06aa9e229f68d0f2855

    To remove the Preview Product, is actually a bit more complex since we don’t have a filter for that. We’ll add one. In the mean time, you’d have to either translate the default translation file and change the text, edit the plugins core to do it, or await the next update for v1.2.3.

    Cheers

    #25360
    Kriti
    Participant

    Thank you so much Ben. Will be Waiting for Pro v1.2.3 🙂

    3. I want to edit the line “Countries must use the international standard …” under Add/Edit Product >> Shipping as shown in the screenshot1.

    Thanks,
    Kriti

    #25397
    WC Vendors Support
    Participant

    Sure, that’s easy, we can use the same code as before but add one extra line for the second filter:

    
    add_filter( 'wcv_shipping_rate_table_msg', 'custom_wcv_shipping_rate_table_msg' );
    add_filter( 'wcv_store_shipping_rate_table_msg', 'custom_wcv_shipping_rate_table_msg' );
    function custom_wcv_shipping_rate_table_msg() {
        $message = 'Countries must use the international standard for two letter country codes. eg. AU for Australia.'; // Change me to whatever you want
        return $message;
    }
    
    #25421
    Kriti
    Participant

    Thank you so much Ben 🙂

    #25440
    Kriti
    Participant

    I also noticed that the vendors cannot delete the media they had uploaded. Is it also the meta editing security issue you had mentioned above?

    Also the close media panel and deselect are not being displayed properly for the vendors as shown in screenshot. Any suggestions how to fix that?

    Thanks,
    Kriti

    #25462
    WC Vendors Support
    Participant

    We found that if vendors can delete images, they will often delete the wrong images and then break your site with a bunch of broken images. That’s no fun! 🙂

    As for your screenshot, no screenshot is in your reply…..

    #25464
    Kriti
    Participant

    My bad Ben . Please see the screenshot attached herewith.

    #25470
    WC Vendors Support
    Participant

    Thanks. Looks like your theme will need a few minor CSS tweaks to display that better. The screenshot you attached is of the WordPress Media Library page. We simply show it, we don’t style it or override it at all, what you are seeing is the WordPress core. You’ll want to inspect the elements and adjust your CSS as necessary to make it display better.

    Here’s how it looks on Storefront, which doesnt modify the media library CSS at all either and how it displays on every other site I’ve seen:

    #27066
    Kriti
    Participant

    Hi Ben,

    Bumping this one as the Product description and Product Short description are still not getting stored in pro dashboard for the vendors after saving the draft when the vendor tries to edit the product as well as when vendor edits the product after submitting it for the review after the pro version update 1.2.3 like you had mentioned above. Any Idea?

    Also for the Preview/ View product, how do i remove that filter so vendors cannot see it?

    Thanks,
    Kriti

Viewing 10 posts - 1 through 10 (of 10 total)
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