Home Forums WC Vendors Pro Support "Add media" button not dispalyed on the vendor description settings

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.


Thank you to all of our customers!


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  • #62212

    I have a problem in the vendor settings : before, on the “store description” and “seller info”, the vendor had a button called “add media” in order to add photos on their description. I don’t see it anymore since the last update, please can you tell me how i can fix this ?
    Thank you very much,


    The Add Media button will only show in the back-end store settings area (used by WC Vendors free) not in the front-end forms for vendors in WC Vendors Pro.

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