Home Forums WC Vendors Pro Support Adding attributes when adding a new product.

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #62995
    INSEUNG HWANG
    Participant

    Hi,

    I’m testing my website and trying to add new product with attributes and variations.

    So, I created test vendor ID and worked on adding a product with the test ID.
    I selected ‘variable product’ and tried to add attributes such as color and size.

    As you may see on the image, there’s a tap for selecting attributes and ‘add button’ to add the attribute. I clicked ‘add button’ but nothing appeared on my page.

    Could you please check how I can solve this?

    Thank you.

    #62998
    Anna
    Member

    @gimart
    Would you please share your WooCommerce System Status (wp admin > woocommerce > system status > get status > copy for support)
    If you temporarily switch to the Storefront theme, does it work properly and allow you to add the attribute?
    https://wordpress.org/themes/storefront/
    I am wondering if Handy Theme still needs to update those templates they are overriding…

    #63044
    INSEUNG HWANG
    Participant

    Here’s the copy of the status. Please understand that I’m not a developer and new to wordpress:

    
    ### WordPress Environment ###
    
    Home URL: http://gi-mart.com
    Site URL: http://gi-mart.com
    WC Version: 3.0.4
    Log Directory Writable: ✔
    WP Version: 4.7.4
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.25
    PHP Version: 5.6.30
    PHP Post Max Size: 32 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.36.0
    OpenSSL/1.0.1e
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.33
    Max Upload Size: 32 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.0.4
    WC Database Prefix: wp_
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    
    ### Security ###
    
    Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ✔
    
    ### Active Plugins (30) ###
    
    AJAX Thumbnail Rebuild: by junkcoder – 1.12
    Akismet Anti-Spam: by Automattic – 3.3
    Contact Form 7: by Takayuki Miyoshi – 4.7
    Contact Widgets: by GoDaddy – 1.4.1
    Email Subscribers & Newsletters: by Icegram – 3.2.9
    Envato WordPress Toolkit: by Envato – 1.7.3
    GoDaddy Email Marketing: by GoDaddy – 1.2.0
    Google Maps Easy: by supsystic.com – 1.7.2
    Hello Dolly: by Matt Mullenweg – 1.6
    Rainmaker - The Best Readymade WP Forms Plugin: by icegram – 0.19
    Import Users from CSV: by Ulrich Sossou – 1.0.0
    WPBakery Visual Composer: by Michael M - WPBakery.com – 5.1.1
    Limit Login Attempts: by Johan Eenfeldt – 1.7.1
    Max Mega Menu: by Tom Hemsley – 2.3.5
    Ninja Forms: by The WP Ninjas – 3.0.34
    Slider Revolution: by ThemePunch – 5.3.1.5
    Sample Data Installer: by Themes Zone – 1.2
    Storefront Product Pagination: by WooThemes – 1.2.1
    Storefront Product Sharing: by WooThemes – 1.0.3
    Storefront Sticky Add to Cart: by WooThemes – 1.1.6
    Twiget Twitter Widget CUST: by Prasanna SP -C – 1.1.4
    WC Vendors Pro: by WC Vendors – 1.4.2
    WC Vendors: by WC Vendors – 1.9.10
    Widget Data - Setting Import/Export Plugin: by Voce Communications - Kevin Langley
    Sean McCafferty
    Mark Parolisi – 1.5.3
    
    WooCommerce PayPal Express Checkout Gateway: by WooCommerce – 1.2.0
    WooCommerce: by Automattic – 3.0.4
    WordPress Importer: by wordpressdotorg – 0.6.3
    YITH WooCommerce Ajax Product Filter: by YITHEMES – 3.3.2
    YITH WooCommerce Compare: by YITHEMES – 2.2.0
    YITH WooCommerce Wishlist: by YITHEMES – 2.1.1
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: USD ($)
    Currency Position: right
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #4 - /shop/
    Cart: #5 - /cart/
    Checkout: #6 - /checkout/
    My account: #7 - /my-account/
    
    ### Theme ###
    
    Name: HandyStore
    Version: 4.15 (see readme.txt for detailed changelog)
    Author URL: http://themes.zone
    Child Theme: ❌ – If you're modifying WooCommerce on a parent theme you didn't build personally
    then we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: handystore/woocommerce/archive-product.php
    handystore/woocommerce/cart/cart.php version 2.3.8 is out of date. The core version is 3.0.3
    handystore/woocommerce/checkout/review-order.php
    handystore/woocommerce/content-product.php version 2.6.1 is out of date. The core version is 3.0.0
    handystore/woocommerce/content-widget-product.php
    handystore/woocommerce/loop/add-to-cart.php version 2.5.0 is out of date. The core version is 3.0.0
    handystore/woocommerce/loop/loop-start.php
    handystore/woocommerce/single-product/product-image.php version 2.6.3 is out of date. The core version is 3.0.2
    handystore/woocommerce/single-product/rating.php
    
    Outdated Templates: ❌Learn how to update
    
    ### WC Vendors Pro ###
    
    Theme Compatability: -
    Pro Dashboard Page: ✕ -Your pro dashboard page cannot be set to your free dashboard page. Click here to change.
    Feedback form page: ✕  Vendor ratings will not work without this page set. Click here to set the page.
    Vendor Shop Permalink: - stores/
    
    ### Templates ###
    
    Overrides: handystore/wc-vendors/front/pro-vendor-list.php
    handystore/wc-vendors/front/ratings/feedback-form.php
    handystore/wc-vendors/store/store-header.php
    handystore/wc-vendors/store/store-ratings.php
    
    
    #63314
    INSEUNG HWANG
    Participant

    Hi, I copied overrides, please review the new status report:

    `
    ### WordPress Environment ###

    Home URL: http://gi-mart.com
    Site URL: http://gi-mart.com
    WC Version: 3.0.4
    Log Directory Writable: ✔
    WP Version: 4.7.4
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en

    ### Server Environment ###

    Server Info: Apache/2.4.25
    PHP Version: 5.6.30
    PHP Post Max Size: 32 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.36.0
    OpenSSL/1.0.1e

    SUHOSIN Installed: –
    MySQL Version: 5.6.33
    Max Upload Size: 32 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 3.0.4
    WC Database Prefix: wp_
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔

    ### Security ###

    Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ✔

    ### Active Plugins (30) ###

    AJAX Thumbnail Rebuild: by junkcoder – 1.12
    Akismet Anti-Spam: by Automattic – 3.3
    Contact Form 7: by Takayuki Miyoshi – 4.7
    Contact Widgets: by GoDaddy – 1.4.1
    Email Subscribers & Newsletters: by Icegram – 3.2.9
    Envato WordPress Toolkit: by Envato – 1.7.3
    GoDaddy Email Marketing: by GoDaddy – 1.2.0
    Google Maps Easy: by supsystic.com – 1.7.2
    Hello Dolly: by Matt Mullenweg – 1.6
    Rainmaker – The Best Readymade WP Forms Plugin: by icegram – 0.19
    Import Users from CSV: by Ulrich Sossou – 1.0.0
    WPBakery Visual Composer: by Michael M – WPBakery.com – 5.1.1
    Limit Login Attempts: by Johan Eenfeldt – 1.7.1
    Max Mega Menu: by Tom Hemsley – 2.3.5
    Ninja Forms: by The WP Ninjas – 3.0.34
    Slider Revolution: by ThemePunch – 5.3.1.5
    Sample Data Installer: by Themes Zone – 1.2
    Storefront Product Pagination: by WooThemes – 1.2.1
    Storefront Product Sharing: by WooThemes – 1.0.3
    Storefront Sticky Add to Cart: by WooThemes – 1.1.6
    Twiget Twitter Widget CUST: by Prasanna SP -C – 1.1.4
    WC Vendors Pro: by WC Vendors – 1.4.2
    WC Vendors: by WC Vendors – 1.9.10
    Widget Data – Setting Import/Export Plugin: by Voce Communications – Kevin Langley
    Sean McCafferty
    Mark Parolisi – 1.5.3

    WooCommerce PayPal Express Checkout Gateway: by WooCommerce – 1.2.0
    WooCommerce: by Automattic – 3.0.4
    WordPress Importer: by wordpressdotorg – 0.6.3
    YITH WooCommerce Ajax Product Filter: by YITHEMES – 3.3.2
    YITH WooCommerce Compare: by YITHEMES – 2.2.0
    YITH WooCommerce Wishlist: by YITHEMES – 2.1.1

    ### Settings ###

    API Enabled: ✔
    Force SSL: –
    Currency: USD ($)
    Currency Position: right
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    ### WC Pages ###

    Shop base: #4 – /shop/
    Cart: #5 – /cart/
    Checkout: #6 – /checkout/
    My account: #7 – /my-account/

    ### Theme ###

    Name: HandyStore
    Version: 4.15 (see readme.txt for detailed changelog)
    Author URL: http://themes.zone
    Child Theme: ❌ – If you’re modifying WooCommerce on a parent theme you didn’t build personally
    then we recommend using a child theme. See: How to create a child theme

    WooCommerce Support: ✔

    ### Templates ###

    Overrides: handystore/woocommerce/archive-product.php
    handystore/woocommerce/cart/cart.php
    handystore/woocommerce/checkout/review-order.php
    handystore/woocommerce/content-product.php
    handystore/woocommerce/content-widget-product.php
    handystore/woocommerce/loop/add-to-cart.php
    handystore/woocommerce/loop/loop-start.php
    handystore/woocommerce/single-product/product-image.php
    handystore/woocommerce/single-product/rating.php

    ### WC Vendors Pro ###

    Theme Compatability: –
    Pro Dashboard Page: ✕ -Your pro dashboard page cannot be set to your free dashboard page. Click here to change.
    Feedback form page: ✕ Vendor ratings will not work without this page set. Click here to set the page.
    Vendor Shop Permalink: – stores/

    ### Templates ###

    Overrides: handystore/wc-vendors/front/pro-vendor-list.php
    handystore/wc-vendors/front/ratings/feedback-form.php
    handystore/wc-vendors/store/store-header.php
    handystore/wc-vendors/store/store-ratings.php

    #63315
    INSEUNG HWANG
    Participant

    Hi Anna,

    Additionally, I changed the theme to ‘Storefront’ temporarily and the “add” button for attributes were working on the theme. However, still it doesn’t on ‘Handy Store’

    #63349
    Anna
    Member

    @gimart
    Please tell Handy Theme that their theme is broken now because they MUST update the templates.
    🙁

Viewing 6 posts - 1 through 6 (of 6 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.