Home Forums WC Vendors Pro Support Adding attributes when adding a new product.

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #62995
    INSEUNG HWANG
    Participant

    Hi,

    I’m testing my website and trying to add new product with attributes and variations.

    So, I created test vendor ID and worked on adding a product with the test ID.
    I selected ‘variable product’ and tried to add attributes such as color and size.

    As you may see on the image, there’s a tap for selecting attributes and ‘add button’ to add the attribute. I clicked ‘add button’ but nothing appeared on my page.

    Could you please check how I can solve this?

    Thank you.

    • This topic was modified 5 years, 9 months ago by INSEUNG HWANG.
    #62998
    Anna
    Member

    @gimart
    Would you please share your WooCommerce System Status (wp admin > woocommerce > system status > get status > copy for support)
    If you temporarily switch to the Storefront theme, does it work properly and allow you to add the attribute?
    https://wordpress.org/themes/storefront/
    I am wondering if Handy Theme still needs to update those templates they are overriding…

    • This reply was modified 5 years, 9 months ago by Anna.
    #63044
    INSEUNG HWANG
    Participant

    Here’s the copy of the status. Please understand that I’m not a developer and new to wordpress:

    
    ### WordPress Environment ###
    
    Home URL: http://gi-mart.com
    Site URL: http://gi-mart.com
    WC Version: 3.0.4
    Log Directory Writable: ✔
    WP Version: 4.7.4
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.25
    PHP Version: 5.6.30
    PHP Post Max Size: 32 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.36.0
    OpenSSL/1.0.1e
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.33
    Max Upload Size: 32 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.0.4
    WC Database Prefix: wp_
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    
    ### Security ###
    
    Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ✔
    
    ### Active Plugins (30) ###
    
    AJAX Thumbnail Rebuild: by junkcoder – 1.12
    Akismet Anti-Spam: by Automattic – 3.3
    Contact Form 7: by Takayuki Miyoshi – 4.7
    Contact Widgets: by GoDaddy – 1.4.1
    Email Subscribers & Newsletters: by Icegram – 3.2.9
    Envato WordPress Toolkit: by Envato – 1.7.3
    GoDaddy Email Marketing: by GoDaddy – 1.2.0
    Google Maps Easy: by supsystic.com – 1.7.2
    Hello Dolly: by Matt Mullenweg – 1.6
    Rainmaker - The Best Readymade WP Forms Plugin: by icegram – 0.19
    Import Users from CSV: by Ulrich Sossou – 1.0.0
    WPBakery Visual Composer: by Michael M - WPBakery.com – 5.1.1
    Limit Login Attempts: by Johan Eenfeldt – 1.7.1
    Max Mega Menu: by Tom Hemsley – 2.3.5
    Ninja Forms: by The WP Ninjas – 3.0.34
    Slider Revolution: by ThemePunch – 5.3.1.5
    Sample Data Installer: by Themes Zone – 1.2
    Storefront Product Pagination: by WooThemes – 1.2.1
    Storefront Product Sharing: by WooThemes – 1.0.3
    Storefront Sticky Add to Cart: by WooThemes – 1.1.6
    Twiget Twitter Widget CUST: by Prasanna SP -C – 1.1.4
    WC Vendors Pro: by WC Vendors – 1.4.2
    WC Vendors: by WC Vendors – 1.9.10
    Widget Data - Setting Import/Export Plugin: by Voce Communications - Kevin Langley
    Sean McCafferty
    Mark Parolisi – 1.5.3
    
    WooCommerce PayPal Express Checkout Gateway: by WooCommerce – 1.2.0
    WooCommerce: by Automattic – 3.0.4
    WordPress Importer: by wordpressdotorg – 0.6.3
    YITH WooCommerce Ajax Product Filter: by YITHEMES – 3.3.2
    YITH WooCommerce Compare: by YITHEMES – 2.2.0
    YITH WooCommerce Wishlist: by YITHEMES – 2.1.1
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: USD ($)
    Currency Position: right
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #4 - /shop/
    Cart: #5 - /cart/
    Checkout: #6 - /checkout/
    My account: #7 - /my-account/
    
    ### Theme ###
    
    Name: HandyStore
    Version: 4.15 (see readme.txt for detailed changelog)
    Author URL: http://themes.zone
    Child Theme: ❌ – If you're modifying WooCommerce on a parent theme you didn't build personally
    then we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: handystore/woocommerce/archive-product.php
    handystore/woocommerce/cart/cart.php version 2.3.8 is out of date. The core version is 3.0.3
    handystore/woocommerce/checkout/review-order.php
    handystore/woocommerce/content-product.php version 2.6.1 is out of date. The core version is 3.0.0
    handystore/woocommerce/content-widget-product.php
    handystore/woocommerce/loop/add-to-cart.php version 2.5.0 is out of date. The core version is 3.0.0
    handystore/woocommerce/loop/loop-start.php
    handystore/woocommerce/single-product/product-image.php version 2.6.3 is out of date. The core version is 3.0.2
    handystore/woocommerce/single-product/rating.php
    
    Outdated Templates: ❌Learn how to update
    
    ### WC Vendors Pro ###
    
    Theme Compatability: -
    Pro Dashboard Page: ✕ -Your pro dashboard page cannot be set to your free dashboard page. Click here to change.
    Feedback form page: ✕  Vendor ratings will not work without this page set. Click here to set the page.
    Vendor Shop Permalink: - stores/
    
    ### Templates ###
    
    Overrides: handystore/wc-vendors/front/pro-vendor-list.php
    handystore/wc-vendors/front/ratings/feedback-form.php
    handystore/wc-vendors/store/store-header.php
    handystore/wc-vendors/store/store-ratings.php
    
    
    #63314
    INSEUNG HWANG
    Participant

    Hi, I copied overrides, please review the new status report:

    `
    ### WordPress Environment ###

    Home URL: http://gi-mart.com
    Site URL: http://gi-mart.com
    WC Version: 3.0.4
    Log Directory Writable: ✔
    WP Version: 4.7.4
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en

    ### Server Environment ###

    Server Info: Apache/2.4.25
    PHP Version: 5.6.30
    PHP Post Max Size: 32 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.36.0
    OpenSSL/1.0.1e

    SUHOSIN Installed: –
    MySQL Version: 5.6.33
    Max Upload Size: 32 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 3.0.4
    WC Database Prefix: wp_
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔

    ### Security ###

    Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ✔

    ### Active Plugins (30) ###

    AJAX Thumbnail Rebuild: by junkcoder – 1.12
    Akismet Anti-Spam: by Automattic – 3.3
    Contact Form 7: by Takayuki Miyoshi – 4.7
    Contact Widgets: by GoDaddy – 1.4.1
    Email Subscribers & Newsletters: by Icegram – 3.2.9
    Envato WordPress Toolkit: by Envato – 1.7.3
    GoDaddy Email Marketing: by GoDaddy – 1.2.0
    Google Maps Easy: by supsystic.com – 1.7.2
    Hello Dolly: by Matt Mullenweg – 1.6
    Rainmaker – The Best Readymade WP Forms Plugin: by icegram – 0.19
    Import Users from CSV: by Ulrich Sossou – 1.0.0
    WPBakery Visual Composer: by Michael M – WPBakery.com – 5.1.1
    Limit Login Attempts: by Johan Eenfeldt – 1.7.1
    Max Mega Menu: by Tom Hemsley – 2.3.5
    Ninja Forms: by The WP Ninjas – 3.0.34
    Slider Revolution: by ThemePunch – 5.3.1.5
    Sample Data Installer: by Themes Zone – 1.2
    Storefront Product Pagination: by WooThemes – 1.2.1
    Storefront Product Sharing: by WooThemes – 1.0.3
    Storefront Sticky Add to Cart: by WooThemes – 1.1.6
    Twiget Twitter Widget CUST: by Prasanna SP -C – 1.1.4
    WC Vendors Pro: by WC Vendors – 1.4.2
    WC Vendors: by WC Vendors – 1.9.10
    Widget Data – Setting Import/Export Plugin: by Voce Communications – Kevin Langley
    Sean McCafferty
    Mark Parolisi – 1.5.3

    WooCommerce PayPal Express Checkout Gateway: by WooCommerce – 1.2.0
    WooCommerce: by Automattic – 3.0.4
    WordPress Importer: by wordpressdotorg – 0.6.3
    YITH WooCommerce Ajax Product Filter: by YITHEMES – 3.3.2
    YITH WooCommerce Compare: by YITHEMES – 2.2.0
    YITH WooCommerce Wishlist: by YITHEMES – 2.1.1

    ### Settings ###

    API Enabled: ✔
    Force SSL: –
    Currency: USD ($)
    Currency Position: right
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    ### WC Pages ###

    Shop base: #4 – /shop/
    Cart: #5 – /cart/
    Checkout: #6 – /checkout/
    My account: #7 – /my-account/

    ### Theme ###

    Name: HandyStore
    Version: 4.15 (see readme.txt for detailed changelog)
    Author URL: http://themes.zone
    Child Theme: ❌ – If you’re modifying WooCommerce on a parent theme you didn’t build personally
    then we recommend using a child theme. See: How to create a child theme

    WooCommerce Support: ✔

    ### Templates ###

    Overrides: handystore/woocommerce/archive-product.php
    handystore/woocommerce/cart/cart.php
    handystore/woocommerce/checkout/review-order.php
    handystore/woocommerce/content-product.php
    handystore/woocommerce/content-widget-product.php
    handystore/woocommerce/loop/add-to-cart.php
    handystore/woocommerce/loop/loop-start.php
    handystore/woocommerce/single-product/product-image.php
    handystore/woocommerce/single-product/rating.php

    ### WC Vendors Pro ###

    Theme Compatability: –
    Pro Dashboard Page: ✕ -Your pro dashboard page cannot be set to your free dashboard page. Click here to change.
    Feedback form page: ✕ Vendor ratings will not work without this page set. Click here to set the page.
    Vendor Shop Permalink: – stores/

    ### Templates ###

    Overrides: handystore/wc-vendors/front/pro-vendor-list.php
    handystore/wc-vendors/front/ratings/feedback-form.php
    handystore/wc-vendors/store/store-header.php
    handystore/wc-vendors/store/store-ratings.php

    #63315
    INSEUNG HWANG
    Participant

    Hi Anna,

    Additionally, I changed the theme to ‘Storefront’ temporarily and the “add” button for attributes were working on the theme. However, still it doesn’t on ‘Handy Store’

    #63349
    Anna
    Member

    @gimart
    Please tell Handy Theme that their theme is broken now because they MUST update the templates.
    🙁

Viewing 6 posts - 1 through 6 (of 6 total)
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