After WooCommerce 3.0.1 update, and 1.4 WC Vendors update, can't add a product

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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

  • This topic has 1 reply, 2 voices, and was last updated 7 years ago by Anna.
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  • April 9, 2017 at 12:19 am #61347
    LocalTalents
    Participant

    My site is running the current WooCommerce (just updated), and just had an update to the current version of WC Vendors Pro. I have the site using Storefront right now for testing. The only Non Woo/WV Vendors plugins running right now is Contact Form 7.

    Logged into a Vendor account, I can’t add products or even save one as a draft.

    I am leaving a Vendor account in the private info rather than the admin account because the issue is occurring with a Vendor account.

    With the JavaScript console open I am seeing “An invalid form control with name=’_download_type’ is not focusable.” . I don’t know if that has anything to do with what’s going on.

    I reported an issue in another post where “Apply to be a vendor” checkbox is not showing in Storefront, and after the update it’s still not working. The issue acknowledged in the thread.

    I am getting pretty frustrated with having purchased the pro license. These are 2 issues making it impossible to test anything accurately.

    April 9, 2017 at 12:36 am #61351
    Anna
    Member

    Hello,
    We did receive reports of this issue earlier today: https://www.wcvendors.com/help/topic/vendors-cant-add-products/ ;
    I believe this has been fixed by Jamie, and as soon as possible it will be available.

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