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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #17298
    konakid
    Participant

    Hi Ben,
    I’m using Simple Auctions and can’t seem to figure out how to get auction vendors to receive an email when someone bids on one of their items. I am however, receiving these emails as Admin.

    Is this something on your end, or something to be addressed from the Simple Auction side?

    And as long as I have you. Are you aware of some code that Simple Auctions has added to their website that is supposed to address the issue of seeing an auction option in the Product Data dropdown menu? I assume they are referring to the Pro version, but some “help” is a little out of date there. I would like the Pro version, but have things working at this point with your free version – so don’t want to blow things up with the first round of auctions running.

    #17299
    konakid
    Participant

    Ben FYI – From the Simple Auctions FAQs:

    I have installed WC Vendors and I do not see auction product type? We have noticed that WC Vendors due to some problematic handling of product types (they are hardcoded into plugin!) has problems with auction product type. There is workaround for that. So if you use WC Vendors you can do following:

    in /plugins/wc-vendors/WCVendors/classes/admin/settings/sf-options.php

    find:

    ‘simple’ => ‘Simple’,
    ‘variable’ => ‘Variable’,
    ‘grouped’ => ‘Grouped’,
    ‘external’ => ‘External / affiliate’

    replace:

    ‘options’ => array(
    ‘simple’ => ‘Simple’,
    ‘variable’ => ‘Variable’,
    ‘grouped’ => ‘Grouped’,
    ‘external’ => ‘External / affiliate’,
    ‘auction’ => ‘Auction’

    in newer version 1.7.9+

    ‘options’ => array(
    ‘simple’ => __( ‘Simple’, ‘wcvendors’ ),
    ‘variable’ => __( ‘Variable’, ‘wcvendors’ ),
    ‘grouped’ => __( ‘Grouped’, ‘wcvendors’ ),
    ‘external’ => __( ‘External / affiliate’, ‘wcvendors’ ),
    ),

    replace

    ‘options’ => array(
    ‘simple’ => __( ‘Simple’, ‘wcvendors’ ),
    ‘variable’ => __( ‘Variable’, ‘wcvendors’ ),
    ‘grouped’ => __( ‘Grouped’, ‘wcvendors’ ),
    ‘external’ => __( ‘External / affiliate’, ‘wcvendors’ ),
    ‘auction’ => __(‘Auction’)
    ),

    – and then you will see http://tinyurl.com/qxvqcey

    – click save and everything will work fine

    #17333
    WC Vendors Support
    Participant

    Do you have version 1.1.24 of Simple Auctions you could email to me? ben@ is my email.

    #17335
    WC Vendors Support
    Participant

    PS — On the email thing —

    ** Version 1.1.18 **
    – Add: Added [vendor] tag for sending mail to auction author/vendor on auction_fail,
    auction_finished, auction_relist, bid_note emails – useful with multivendor plugins
    like WC Vendors or if you want to send email to auction author or owner in case of
    multivendor site

    That’s in the SImple Auction changelog. So, you’d want to ask them how you actually use that, and if they tell you report back here so others can find it when searching the same issue. 🙂

    #17345
    konakid
    Participant
    #17348
    WC Vendors Support
    Participant

    That’s neat. I’m working on Simple Auction integration for Pro right now so it can be used on the front end Dashboard, too.

    #17349
    konakid
    Participant

    That will be cool – since most casual vendors are not as tech capable as we would like. And many of them had trouble understanding the WP backend when adding Products.

Viewing 7 posts - 1 through 7 (of 7 total)
  • The forum ‘WC Vendors Free Support’ is closed to new topics and replies.
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