Home Forums Stripe Commissions & Gateway Support Automatic paying of commision

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #24717
    robhorsfall
    Participant

    Hi there

    When someone places an order and pays with Stripe commissions, the commission seems to get paid to the vendor automatically even though I would prefer for it be done manually. I have set the options to manual on woocommerce but it does not seem to have had the effect.

    Any help would be much appreciated

    Thanks

    #24718
    WC Vendors Support
    Participant

    Hi Rob,

    Stripe always instantly pays if the vendor is connected. There is no scheduled feature. The Payment tab settings are for PayPal Adaptive Payments and have no effect on Stripe. If you want a vendors commissions to be paid manually, you must disconnect their Stripe account.

    On a side note, we have a new beta release of the Stripe gateway available if you’d like to test it out for us, it contains a number of fixes and improvements. Just shoot me an email ben@ this domain and I’ll send you the zip file for testing.

    Cheers

    #24744
    robhorsfall
    Participant

    Hi Ben

    Thanks for your email

    Sure, I will send you across an email and test it out, my site is still in test mode anyway!

    So what would you suggest if I do not want them to get an instant payment through stripe? Should I remove the button altogether? Do you know whether there are any fees to transfer money to another stripe account?

    #24780
    WC Vendors Support
    Participant

    If you want to disable Stripe’s instant payments, you would need to disable the vendors access to connect to Stripe. To do that, add this code to your themes functions.php file:

    remove_action( 'wcvendors_settings_after_paypal', 'woocommerce_stripe_connect_user' );

    ….and that’s it! 🙂

    I don’t know if there’s fees to transfer to another Stripe account or if that’s possible, you’d be best to ask them. Fees change often enough I’d rather not even type it out here even if I did know because then 6 months later someone will yell at me because “I got the fees wrong” or something. 🙂 🙂 🙂

Viewing 4 posts - 1 through 4 (of 4 total)
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