Home Forums WC Vendors Pro Support Branding not working in 1.2.0

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #21579
    Arvid Viderberg
    Participant

    So I’ve installed the brand new, oh so sweet, 1.2.0. However when I try to set a banner and profile pic as a vendor, nothing saves. I’m trying to set them both at the same time.

    #21581
    WC Vendors Support
    Participant

    I just tried on dev.wcvendors.com and it works without an issue. Are you overriding any templates perhaps?

    Feel free to create a dev.wcvendors.com account and test

    #21584
    Arvid Viderberg
    Participant

    @ben Tried uploading at your dev site.. 😛

    #21586
    WC Vendors Support
    Participant

    Is this on the signup form or the Pro Dashboard?

    #21587
    Arvid Viderberg
    Participant

    @ben Nope, I’ve created an account and went to the PRO dashboard->Branding and tried uploading a file. 🙂

    #21588
    Arvid Viderberg
    Participant

    @ben My bad, it’s at the vendor signup application!

    #21589
    WC Vendors Support
    Participant

    Ok, good deal, thanks. 🙂 Confirmed as a bug, we’ll have it patched in v1.2.1 which will be released tonight to fix a few other issues at the same time. #263

    #21594
    Arvid Viderberg
    Participant

    @ben Great! There is also no option to change the banner/icon once it’s set?

    #21596
    Arvid Viderberg
    Participant

    Bump, ah, you just need to delete them first..
    Still not working in Flatsome though. I have no templates and only use functions.php to remove international shipping..
    Not showing up at the single vendor page, that is.

    #21601
    WC Vendors Support
    Participant

    Check your options on the Pro tab in wp-admin. There’s banner header settings there now. You might have it unchecked.

    #21603
    Arvid Viderberg
    Participant

    Ah, of course! Well, at least we found a few bugs on the way, ey 😉

    Cheers

Viewing 11 posts - 1 through 11 (of 11 total)
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