Home Forums WC Vendors Pro Support Bugs on Add Product Page (Frontend)

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.


Thank you to all of our customers!


Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
  • #17401
    Jan-Philipp Wittrin

    Hi Ben and Jamie.

    With the latest version 1.1.2 suddenly the “Add Product” dialogue breaks.

    I have three issues in a row, two of them are supposedly bugs, one is a request / question.

    Please see the sceenshot attached.

    1. Product categories
    I have 182 hieracical organized product categories (into Parent, Child, Grandchild). For most of them the multiselect works fine, and shows the hierarchy. But not all of them a displayed in hieracical order. Some of them are breaking within the select box. (see screenshot). In older versions it was working fine.

    2. Tags are not working at all. In older versions it was working fine.

    3. The attribute selection is translated. If you click on the select box the terms are translated, but the attribute (in this case ‘Color’, and Select a ‘Color’ are not translated, even though translated data is existing. Can you make this dialogue translatable?



    Jan-Philipp Wittrin

    Ok. Issue No. 2 was a javascript issue. I solved that.

    Issue 1 and 3 remain with or without my faulty js.

    Jan-Philipp Wittrin

    Extras to 1:

    In the select box 1 Child and 1 Parent are not shown at all.

    17 categories are not hieracically shown (those ones which are children / grandchildren of the missing parents).

    Jan-Philipp Wittrin

    Ok. Issue 1: I reasigned the children of the missing parents to new parent categories in Woocommerce, and now it works. Strange but true.

    Issue 1 solved.

    Extra-Question: Is there a way to change the order of the parent categories in the select box?

    WC Vendors Support

    “Extra-Question: Is there a way to change the order of the parent categories in the select box?” — No, not yet, we will be sorting them in the future by how you have them sorted in your WooCommerce category options page.

    Jan-Philipp Wittrin

    Hi Ben, thank you. I just stumbled by coincidence that you can sort them in the WooCommerce category options page and when you do that, it actually effects the order in the selectbox! 🙂 God, that makes me happy.

    Jan-Philipp Wittrin

    Issue 3 solved: Select box translation!

    The attribute select box was not translating.

    In the form helper on line 552 it should say:

    'show_option_none' => __('Select a ', 'wcvendors-pro' ) . __(ucfirst( $product_attribute->attribute_name )),

    instead of

    'show_option_none'	=> __('Select a ' . ucfirst( $product_attribute->attribute_name ), 'wcvendors-pro' ),
    Here again the full attribute select also with translate label (from line 546 on):

    // Output attribute select
    self::select( array(
    ‘id’ => ‘attribute_values[‘ . $i . ‘][]’,
    ‘post_id’ => $post_id,
    ‘label’ => __(ucfirst( $product_attribute->attribute_name )),
    ‘value’ => $current_attribute,
    ‘show_option_none’ => __(‘Select a ‘, ‘wcvendors-pro’ ) . __(ucfirst( $product_attribute->attribute_name )),
    ‘taxonomy’ => wc_attribute_taxonomy_name( $product_attribute->attribute_name ),
    ‘taxonomy_args’ => array(
    ‘hide_empty’ => 0,
    ‘orderby’ => $product_attribute->attribute_orderby,

    Then the translation is working.

    All issues solved.

    WC Vendors Support

    Thanks for that JP. We’ll have that patched up for next release.


Viewing 8 posts - 1 through 8 (of 8 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.