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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #11642
    Karen Thomas
    Participant

    Hi Ben and Jamie,

    I’ve deleted the old WC Pro and downloaded and activated the new version.

    Logged in a Vendor, went to dashboard, clicked Products, clicked ‘Add product’ button and page was blank apart from ‘Add Product’ title.

    Any ideas?

    Thanks,

    Karen

    #11645
    Jamie
    Keymaster

    Hello,

    Have you tried to override the product-edit.php template by any chance?

    cheers,

    Jamie.

    #11655
    Karen Thomas
    Participant

    Argh – sorry yes I should have realised! Copying product-edit and saving to this did the trick:
    wp-content/themes/yourtheme/wc-vendors/dashboard/product-edit.php

    I’m guessing I will need to copy product-edit.php into here each time there is an update so I can apply filters in my functions.php to remove certain fields?:

    P.S. new layout tabs on the product edit form look fab thank you! 🙂

    Many thanks,

    Karen

    #11689
    WC Vendors Support
    Participant

    Probably not each time WC Vendors Updates, no, the theme templates shouldn’t change too often. But when they do, we’ll make sure we mention in the changelog any templates that have been updated. 🙂

    #11694
    Karen Thomas
    Participant

    Fab thanks Ben, I always check so all good 🙂

Viewing 5 posts - 1 through 5 (of 5 total)
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