NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 4 replies, 2 voices, and was last updated 8 years, 1 month ago by
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I received an order yesterday that went through the system(it was waiting for seller to confirm shipment), but then the buyer emailed me and asked for it to be cancelled.
So I cancelled the order, reversed the commission for the vendor and put the order itself in the trash bin.
However, the order won’t disappear from the vendors order list, which causes a bit of confusion. 🙂Any ideas how to get rid of it? My first thought was to delete it completely from the database, but since it located in multiple places, I’d be glad if that is the very last option.
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