Home Forums WC Vendors Pro Support Cant see the product

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #20130
    helgi
    Participant

    Hello,

    When im logged in as a vendor I can’t see my product that I have created.
    See screecshot here:
    https://www.evernote.com/l/ALTBpbvF9n9ID7hbdZS1eoJIvpXg1kb16yQ

    What could it be ?

    #20134
    WC Vendors Support
    Participant

    That box should show the latest products added to that store. Did you customize the templates at all? Is the product actually owned by that vendor? Does this only fail on one vendors dashboard, or for all of them?

    #20135
    helgi
    Participant

    If I press the product tab. That page is showing nothing.

    Yes. The vendor owns the product. I have just made it with the vendor dashboard.

    No I have not done anything with the template at all.

    #20136
    WC Vendors Support
    Participant

    Have you approved/published the product or are products set to auto approve themselves?

    #20137
    helgi
    Participant

    Yes, I have approved them also :/

    #20138
    helgi
    Participant

    Ahh!
    I tried to deactivate the “YITH Woocommerce Badge Management Pro” plugin than it works again.

    But im so really really happy for that plugin! What could be re reson ?

    #20140
    WC Vendors Support
    Participant

    Most likely YITH is coding in an incompatibility.

    #20141
    helgi
    Participant

    OKi :/

    Do you know another plugin that can make some badges that automatically show the sale in “%” ?

    #20142
    WC Vendors Support
    Participant

    Email me a copy of the YITH one, and I’ll see if I can spot the issue with it. [email protected]

    #20143
    WC Vendors Support
    Participant

    Thanks, received just fine.

    I installed and activated it, and the Pro Dashboard showed all the recent products and the products tab worked fine.

    Which of course, doesn’t help you at all. But it is indeed rather strange. Try re-activating the badge plugin again, see if it still gives you problems, and if it does, inspect the Pro Dashboard page and see if it’s spitting out any console errors.

    #20154
    helgi
    Participant

    Yes also mine worked fine to start. but some hour later when I work on the site again, than i would not work for me :/

    Yes, im going to check the if there are some console errors.

    #20155
    helgi
    Participant

    Here are the error logs i get. Mabey this can help ?

    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP Fatal error: Call to a member function is_on_sale() on a non-object in /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-content/plugins/yith-woocommerce-badge-management-premium/templates/badge_content_premium.php on line 99
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP Stack trace:
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 1. {main}() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/index.php:0
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 2. require() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/index.php:17
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 3. require_once() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-blog-header.php:16
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 4. include() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-includes/template-loader.php:89
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 5. the_content() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-content/themes/flatastic/page.php:26
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 6. apply_filters() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-includes/post-template.php:230
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 7. call_user_func_array:{/home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-includes/plugin.php:235}() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-includes/plugin.php:235
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 8. do_shortcode() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-includes/plugin.php:235
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 9. preg_replace_callback() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-includes/shortcodes.php:223
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 10. do_shortcode_tag() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-includes/shortcodes.php:223
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 11. call_user_func:{/home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-includes/shortcodes.php:326}() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-includes/shortcodes.php:326
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 12. WCVendors_Pro_Dashboard->load_dashboard() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-includes/shortcodes.php:326
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 13. WCVendors_Pro_Dashboard->load_page() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-dashboard.php:102
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 14. WCVendors_Pro_Reports_Controller->display() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-dashboard.php:185
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 15. wc_get_template() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-reports-controller.php:119
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 16. include() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php:197
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 17. wc_get_template() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-content/plugins/wc-vendors-pro/templates/dashboard/dashboard.php:16
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 18. include() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php:197
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 19. WCVendors_Pro_Reports_Controller->recent_products_table() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-content/plugins/wc-vendors-pro/templates/dashboard/reports/reports.php:64
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 20. get_the_post_thumbnail() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-reports-controller.php:376
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 21. apply_filters() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-includes/post-thumbnail-template.php:177
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 22. call_user_func_array:{/home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-includes/plugin.php:235}() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-includes/plugin.php:235
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 23. YITH_WCBM_Frontend->add_box_thumb() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-includes/plugin.php:235
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 24. YITH_WCBM_Frontend->show_badge_on_product() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-content/plugins/yith-woocommerce-badge-management-premium/class.yith-wcbm-frontend.php:88
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 25. yith_wcbm_get_badges_premium() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-content/plugins/yith-woocommerce-badge-management-premium/class.yith-wcbm-frontend.php:199
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 26. yith_wcbm_get_badge_premium() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-content/plugins/yith-woocommerce-badge-management-premium/functions.yith-wcbm-premium.php:508
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 27. yith_wcbm_get_template() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-content/plugins/yith-woocommerce-badge-management-premium/functions.yith-wcbm-premium.php:595
    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP 28. include() /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-content/plugins/yith-woocommerce-badge-management-premium/functions.yith-wcbm.php:201

    #20164
    WC Vendors Support
    Participant

    Ok, that makes a lot of sense now. The YITH plugin is crapping out, which is then breaking anything after that plugin loads.

    [Thu Jan 07 12:46:47 2016] [error] [client 80.77.143.40] PHP Fatal error: Call to a member function is_on_sale() on a non-object in /home/26874-29994.cloudwaysapps.com/yyvurbxgmc/public_html/wp-content/plugins/yith-woocommerce-badge-management-premium/templates/badge_content_premium.php on line 99

    You would have to report this to YITH to fix their broken plugin, nothing we can do will help in fixing it. And please, if they ask for a copy of Pro to test with, tell them no, you won’t give them a competitors plugin. They’d love to see our source code. 😉

Viewing 13 posts - 1 through 13 (of 13 total)
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