Home Forums Stripe Commissions & Gateway Support Can't Setup Connect Account

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Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #72570
    Nemanja Zarkovic
    Participant

    Hi,

    I am trying to setup an account with your Stripe Connect extension on my website and ran into this error:

    “Fatal error: Uncaught exception ‘Exception’ with message ‘Error making StripeOAuth request: (400) Bad Request’ in /home/nemzar/fordhamarketplace.com/wp-content/plugins/wc-vendors-gateway-stripe-connect/classes/lib/StripeOAuth.class.php:346 Stack trace: #0 /home/nemzar/fordhamarketplace.com/wp-content/plugins/wc-vendors-gateway-stripe-connect/classes/lib/StripeOAuth.class.php(174): StripeOAuth->getTokens(‘ac_B6uvCQO9S7Fu…’, false) #1 /home/nemzar/fordhamarketplace.com/wp-content/plugins/wc-vendors-gateway-stripe-connect/gateway-stripe.php(155): StripeOAuth->getAccessToken(‘ac_B6uvCQO9S7Fu…’) #2 [internal function]: stripe_check_connect(Object(WP)) #3 /home/nemzar/fordhamarketplace.com/wp-includes/class-wp-hook.php(298): call_user_func_array(‘stripe_check_co…’, Array) #4 /home/nemzar/fordhamarketplace.com/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(”, Array) #5 /home/nemzar/fordhamarketplace.com/wp-includes/plugin.php(515): WP_Hook->do_action(Array) #6 /home/nemzar/fordhamarketplace.com/wp-includes/cla in /home/nemzar/fordhamarketplace.com/wp-content/plugins/wc-vendors-gateway-stripe-connect/classes/lib/StripeOAuth.class.php on line 346″

    (Rest of message in private)

    #72572
    Nemanja Zarkovic
    Participant

    Stripe engineers told me that everything was good from their side and that i should contact you to see what the problem is. Could you please take a look? My API key is: pk_live_Stb2cVuHNIDfve0z26y6A6z3

    Also, my Stripe Connect Client ID is: ca_B5T2XYeQwe4IPwii26AIkalOMVDqtxRM

    Please let me know what you think!

    Thanks!
    Nemanja.

Viewing 2 posts - 1 through 2 (of 2 total)
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