Home Forums WC Vendors Pro Support Can't update WC Vendors Pro version from 1.4.0 to 1.4.1

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #61792
    mak
    Participant

    Hello I have problem for updates

    All my plugins are up to date, but for wc vendor it does not update as it reports an error like this
    Get updates from xxx
    File not downloadable. Forbidden
    My license key: xxx

    Please let us know what the error is

    • This topic was modified 5 years, 9 months ago by mak.
    • This topic was modified 5 years, 9 months ago by Anna.
    #61857
    Anna
    Member

    Hello,
    I have edited your post to protect your private info.
    Your license cannot be used until your payment is not on hold. when I checked on your account, your payment is currently on hold. therefore, your product cannot be updated.

Viewing 2 posts - 1 through 2 (of 2 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
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