NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 4 replies, 4 voices, and was last updated 7 years ago by
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I have received complaints from several vendors that when they edit an existing product and click save, it does not save the changes. It actually doesn’t respond at all in some cases. They tried using different browsers and sometimes this works. But sometimes it does nothing and changing browsers doesn’t help. This is a huge problem. Please help!!
we are having the same issue will not let them save or save draft after the go in and try to edit a product would really like to know how to fix this
I have not experienced this but have not yet updated to the new version.
What version of wordpress, woocommerce, and WC vendors and vendors Pro are you both using?
@boycottmovement
Marketica is out of date- a lot of it. Do they have an update?
If not, then tell them to update. If so- then please update the theme. They override a lot of our templates, and so they MUST be current to function. If we update- they have to update if they have overridden a template of ours that we have updated.
IF you switch to the Storefront theme, do these fields save properly?
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