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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #10242
    Liam
    Participant

    Hi everyone,

    I have recently tried using Vendors Free to see whether it is the right plugin for my planned marketplace, I must say I am impressed with the all the features and functionality, however there is one feature I am uncertain about.

    I am looking to try to set up a site similar to Etsy with a set percentage commission to myself, I have looked through other posts and am happy for payments to go through me then to the vendor, however my concern lies in the vendor being able to change the commission percentage after I have already set it. Is there a way to disable the vendor’s ability to do this? As I am looking at it, it seems that if i set for example that I keep 5% of the sale as commission, that the vendor could change this via their dashboard and override the setting I have provided. Is this correct or have am I looking at this wrong?

    Thank you in advance for your advice.

    Kind Regards
    Liam

    #10246
    jonathan
    Participant

    Just to jump on this one,

    Vendors cannot set the commission rate, you do. They can’t change the commission value. If you set it at 5%, it’s 5%, unless you change it yourself.

    Also, go for Pro, it’s awesome!

    Hope this helps

    Jonathan

    #10273
    WC Vendors Support
    Participant

    Jonathan is right! Vendors can not set the commission rate, only admins do. Can you imagine if the vendors could though? They’d bankrupt you! 🙂 🙂

    Have fun.

Viewing 3 posts - 1 through 3 (of 3 total)
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