Home Forums WC Vendors Pro Support Commissions do not track sales

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #64666
    Fabricio Castello
    Participant

    Hi Ben, I’ve been having problems with vendor commissions. When a customer makes a purchase of 10 products, 20 products, whatever, in a seller’s shop the commission does not follow the same ratio. The commission is unique. Where do I set up m or where am I going wrong?

    #64740
    Anna
    Member

    @fabriciofrarecd
    Hello,
    Would you please share your woocommerce system status?
    (wp amdin > woocommerce > system status)
    What are your default commissions settings?
    Are you overriding any commissions on a per product or per vendor basis?
    Does this occur with all vendors?

    #65170
    Fabricio Castello
    Participant

    URL da página inicial: http://kolaborah.com
    URL do site: http://kolaborah.com
    Versão do WooCommerce: 3.0.6
    Diretório gravável de registros: /home/denta308/public_html/kolaborah.com/wp-content/uploads/wc-logs/
    Versão do WordPress: 4.7.4
    WordPress Multisite: –
    Limite de memória do WordPress: 256 MB
    Modo de depuração do WordPress: –
    CRON do WordPress:
    Idioma: pt_BR
    Ambiente do servidor
    Informações do servidor: Apache
    Versão do PHP: 7.0.18
    Tamanho máximo para post no PHP: 64 MB
    Limite de tempo do PHP: -1
    Máximo de entrada de variáveis (max input vars) do PHP: 1000
    Versão do cURL: 7.19.7, NSS/3.27.1
    SUHOSIN instalado: –
    Versão do MySQL: 5.5.51 – Nós recomendamos utilizar pelo menos a versão 5.6 do MySQL. Mais informações: Requerimentos do WordPress
    Tamanho máximo de upload: 64 MB
    O fuso horário padrão é UTC:
    fsockopen/cURL:
    SoapClient:
    DOMDocument:
    GZip:
    Multibyte string:
    Requisição remota do tipo POST:
    Requisição remota do tipo GET:
    Banco de dados
    Versão do banco de dados do WooCommerce: 3.0.6
    Prefixo do banco de dados wp_
    woocommerce_sessions
    woocommerce_api_keys
    woocommerce_attribute_taxonomies
    woocommerce_downloadable_product_permissions
    woocommerce_order_items
    woocommerce_order_itemmeta
    woocommerce_tax_rates
    woocommerce_tax_rate_locations
    woocommerce_shipping_zones
    woocommerce_shipping_zone_locations
    woocommerce_shipping_zone_methods
    woocommerce_payment_tokens
    woocommerce_payment_tokenmeta
    Banco de dados GeoIP da MaxMind.: O banco de dados GeoIP MaxMind não existe. A geolocalização não funcionará. Você pode fazer download e o instalar manualmente de http://dev.maxmind.com/geoip/legacy/geolite/ para o caminho: /home/denta308/public_html/kolaborah.com/wp-content/uploads/GeoIP.dat. Role a página para baixo para “Downloads” e faça download do arquivo “Binary / gzip” ao lado de “GeoLite Country”. Lembre-se de descompactar o GeoIP.dat.gz e fazer upload apenas do arquivo GeoIP.dat.
    Segurança
    Conexão segura (HTTPS): Sua loja não está usando HTTPS. Saiba mais sobre HTTPS e certificados SSL.
    Esconder erros para visitantes
    Plugins ativados (26)
    Advanced Custom Fields por Elliot Condon – 4.4.11
    Akismet Anti-Spam por Automattic – 3.3.2
    Contact Form 7 por Takayuki Miyoshi – 4.7
    DocDirect Core por Genia Marketing – 2.5
    Envato WordPress Toolkit por Envato – 1.7.3
    Jetpack por WordPress.com por Automattic – 4.9
    Loco Translate por Tim Whitlock – 2.0.13
    Maintenance por fruitfulcode – 3.4.1
    Slider Revolution por ThemePunch – 5.3.1.5
    WooCommerce Phone Verification by RingCaptcha por Ruel Nopal – 2.2
    Unyson por ThemeFuse – 2.6.16
    WC Vendors Pro por WC Vendors – 1.4.3
    WC Vendors por WC Vendors – 1.9.11
    WC Wallet por Hemnath Mouli – 2.0.0
    WooCommerce Catalog Visibility Options por Lucas Stark – 3.0.1
    WooCommerce Cost of Goods por SkyVerge – 2.3.2
    WooCommerce PayPal Express Checkout Gateway por WooCommerce – 1.2.1
    Portal do Stripe para WooCommerce por WooCommerce – 3.1.8
    WooCommerce por Automattic – 3.0.6
    WooCommerce Helper por WooCommerce – 1.7.2 – Rede habilitada
    WP All Export Pro por Soflyy – 1.4.6
    WP All Import Pro por Soflyy – 4.4.7
    WP Smush por WPMU DEV – 2.6.3
    WP All Import – Link Cloaking Add-on por Soflyy – 1.1.0
    WP All Import – User Import Add-On por Soflyy – 1.0.9
    WP All Import – WooCommerce Add-On Pro por Soflyy – 2.3.5
    Configurações
    API habilitada:
    Forçar SSL: –
    Moeda BRL (R$)
    Posição da moeda left
    Separador de milhares .
    Separador decimal ,
    Número de casas decimais 2
    Taxonomias: Tipos de produto external (external), grouped (grouped), simple (simple), variable (variable)
    Taxonomias: Visibilidade de produto exclude-from-catalog (exclude-from-catalog), exclude-from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-3 (rated-3), rated-4 (rated-4), rated-5 (rated-5)
    Páginas do WooCommerce
    Base da loja: #2663 – /loja/
    Carrinho: #2665 – /carrinho/
    Finalizar compra: #2667 – /finalizar-compra/
    Minha conta: #2669 – /minha-conta/
    Tema
    Nome: DocDirect
    Versão: 4.4
    URL do autor: http://themographics.com/
    Tema filho: – Caso você esteja personalizando o WooCommerce em um tema pai que você não desenvolveu, então recomendamos utilizar um tema filho. Veja como criar um tema filho
    Suporte do WooCommerce:
    Modelos
    Substituições: –
    WC Vendors Pro
    Theme Compatability: –
    Pro dasboard page: ✔ – #3004
    Feedback form page: ✔ – #3041
    Vendor Shop Permalink: ✔ – rede/
    WC Vendors Pro Templates
    Overrides: –

    #65172
    Fabricio Castello
    Participant

    Hi, Anna. Good morning.

    To get an idea of my project, it works like this:

    I have own dental offices and dental offices of dental friends. I intend to bring new customers to them in their cities. All dentists will use it in the joint shop, called Kolaborah.

    Now some difficulties that I am facing.
    The products and values will be common to all and how can I firm this in the system?

    The purchasing system is still only paying the commission for a product. Even in a buying operation involving more than one product. There must be something that I did not set up right

    #65219
    Anna
    Member

    Hello,
    I am not understanding this here:

    The products and values will be common to all and how can I firm this in the system?

    A product can only be assigned to one vendor.
    I am not sure I understand what you are trying to do, or what the issue is- but I would like to help.
    Each vendor (dental office) will need to list products.. or you, the admin, will need to assign products to that vendor (dental office). Than that vendor will receive the commission form the purchase of their product.
    Is this not what is occurring on your site?

    Please explain further the issue you are experiencing…
    Se é melhor para você escrevê-lo em português, posso traduzir o que você escreve, e isso pode nos ajudar a entender melhor uns aos outros.

Viewing 5 posts - 1 through 5 (of 5 total)
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