Home Forums WC Vendors Pro Support Configuring PayPal Adaptive Payments

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

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The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
    Posts
  • #27820
    Daniele
    Participant

    Hello, I would like to set up paypal as the picture attached, that are charged the fee only to the primary receiver that will be the seller.

    What should I change?

    Thank you so much

    #27848
    WC Vendors Support
    Participant

    Oddly enough, those settings are required to be entered, but ultimately dont matter. PayPal takes the INFO from your app and they configure your account. It’s not actually a settings page that you are filling out. PayPal does this MANUALLY with HUMANS each time! Can you believe that? They are damn crazy. 🙂

    Once you submit your app, they will send you a followup question — and in it, tell them the primary receiver pays the fees. The vendor is the primary recipient.

    #27868
    Daniele
    Participant

    PAYPAL SAYS:
    Dear Daniel,
    Thank you for contacting the technical assistance of PayPal.
    You’ll have to check your developer that your integration steps the value “PRIMARYRECEIVER” (only for Chained Payments) properly through variable “feesPayer”

    https://developer.paypal.com/docs/classic/api/adaptive-payments/Pay_API_Operation/

    —–
    What should I do?

    #27918
    WC Vendors Support
    Participant

    Say “OK thank you for your wisdom paypal, I would be lost without your highly intelligent, informative, and useful replies to me.” LOL, no don’t write that. But I wish someone would just once. 😉

    Our PayPal AP gateway handles everything automatically. PayPal is just a bunch of morons. Just say “Ok thank you, this is done.” and let them get your app approved. 🙂

    #27941
    Daniele
    Participant

    I’ll explain, my application has already been approved as the picture that you have attached, the problem is that I received a payment and have charged the commission to me and the seller …. ABSURD !! Do you understand? 🙂

    #27942
    WC Vendors Support
    Participant

    You say the commission is going to you and the vendor. Isn’t that the entire point of split payments? 🙂 I’m probably not understanding your question. Could you give me the exact information full of as much detail as possible about what the problem is, as well as what you were expecting to happen that isnt happening?

    Cheers

    #27946
    Daniele
    Participant

    I expected that the paypal fees were charged only to the seller.

    The first payment received commissions have charged both me and the seller

    #27977
    WC Vendors Support
    Participant

    Call PayPal, have them change your adaptive payments account so that the vendor pays the fees and is the primary recipient. That *should* fix it, however bear in mind if it doesn’t, we have no way to control how PayPal charges fees, how much, or when.

    #28667
    Daniele
    Participant

    Hello, paypal asks me the “Transaction id” of the payment, where do I find?

    #28703
    WC Vendors Support
    Participant

    Edit the order. It’s at the top.

    #28887
    Daniele
    Participant

    Hello,
    I found this on your forum, read:

    I requested paypal and told me that I have to change your payment settings to avoid paying commissions both me and the seller, from where I have to change this setting to be able to charge fees only to the Seller? ….

    Please help me I do not know what to do 🙁

    #28892
    Jamie
    Keymaster

    Hello,

    In parallel payments, all receivers (vendors and the store) pay a portion of the fee. We do NOT support chained payments and probably never will.

    https://developer.paypal.com/docs/classic/adaptive-payments/integration-guide/APIntro/#id091QF0N0MPF__id092SH200CUI

    If you don’t want to pay fees, you’ll need to find a gateway that doesn’t charge fees.

    cheers,

    Jamie.

    #29331
    Daniele
    Participant

    Hello, if I install a plugin that supports chained payment risk what some complications with WCVENDOR PRO?

    #29332
    Daniele
    Participant
    #29381
    WC Vendors Support
    Participant

    You can use any payment gateway you like. But if you want vendors to actually get paid with the WC Vendors interface, you use our PayPal Adaptive Payments gateway which is already included free in WC Vendors. All other ones wont mark commissions paid and they wont pay the vendors correctly.

    #29424
    Daniele
    Participant

    I do not want to pay the paypal fees because we hold only 4%, which is why I would like to pay all the vendors. There is no solution?

    #29431
    WC Vendors Support
    Participant

    If a vendor gets $96 and you get $4, you each pay the fees on what you receive with PayPal.

    If you use our Stripe gateway (wcvendors.com > our plugins > stripe) then the vendor pays all of the fees, and you (admin) get your 4% no hassle.

    #29691
    Daniele
    Participant

    Where do I find the whole API call and our response? do you ask paypal to verify, there are LOG file?

    #29737
    WC Vendors Support
    Participant

    That’s all built into the plugin, you can leave those sections blank.

Viewing 19 posts - 1 through 19 (of 19 total)
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