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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #59259
    Sarah ANANE
    Participant

    Hi

    I need help, when I desactive wcvendor pro plugin, all slider of the website does not appear anymore.
    Also I cannot logout ans the reset password page redirect on 404 page. I need to use woocommerce page for to reset password.
    (I have a buddyboss theme.)

    Could you helpme soon to fix the problem?

    Thanks.

    #59261
    Anna
    Member

    @cbeoone
    I am not sure I understand..
    Are you saying that when you activate WC Vendors Pro, your sliders do not work?
    Are you using the built-in slider from BuddyBoss or something else? I see you have a bunch of Rev slider plugins..
    Also, make sure you are using the WooCommerce my-account page for login and it should work fine. The BuddyBoss special fancy login is unreliable for proper https login and does not always work as it should.

    #59285
    Sarah ANANE
    Participant

    Hi Anna,

    I mean when I desable WC vendor pro the sliders don’t work.
    So if I cannot desable wc vendor pro. (Actualy I use both so that’s nothing if there is only that problem)

    But there are also thoses problem, so maybe there’re a relation with wcvendor pro plugin:
    1; I cannot logout
    2; the reset password don’t work

    I use woocommerce and I don’t use a built-in slider of Buddyboss…

    I turn around that problem since 2 weeks,but I don’t found solution. Sorry if you don’t understand what I mean I don’t speak english…

    How can I do?
    I saw already with Buddyboss support, but they say that’s that’s not the problem with the theme.

    Regards Sarah.

    #59470
    Sarah ANANE
    Participant

    Hi Anna,

    I need help…I don’t found solution for that

    #59519
    Anna
    Member

    Hello,
    I am sorry but I do not understand this sentence:

    I mean when I desable WC vendor pro the sliders don’t work.
    So if I cannot desable wc vendor pro. (Actualy I use both so that’s nothing if there is only that problem)

    We do not control the login and logout- that is either wordpress, woocommerce or buddypress- depending on which login and logout you are using.

Viewing 5 posts - 1 through 5 (of 5 total)
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