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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #35673
    Alexandre
    Participant

    Hi Ben,

    After a vendor click on “connect with Stripe” and creates his account, it gets redirected to the page on Attachment 1.

    The account hasn’t been created (when vendor go to his page the “connect with stripe”button is there instead of “disconnect”

    Also, the created account doesn’t show on the platform list of “connected account”

    #35683
    WC Vendors Support
    Participant

    Looks like you’re using invalid keys, or you’re in test/development mode…… Switch to live mode to let vendors connect!

    #35735
    Alexandre
    Participant

    I triples checked all 6 API keys, including client.

    I copy/pasted the again, confirmed that stripe dashboard was LIVE, and created a new vendor account.

    But again, I got to the same page (as attachment)

    #35761
    WC Vendors Support
    Participant

    Are you sure your stripe.com configuration, not in your websites gateway configuration, but on stripe.com, you’ve set the return URL to yourdomain.com/my-account/?

    #35780
    Alexandre
    Participant

    Maybe it’s because I am getting this message (attachment bellow)?

    “Must be a valid comma separated list of HTTPS URLs: ‘http://tshirtproject.wpengine.com/my-account/’ is invalid.”

    What should I do to fix it?

    #35788
    WC Vendors Support
    Participant

    Change it from http to https, they told you what to do in the error message 😉

    #35818
    Alexandre
    Participant

    worked, thanks!

Viewing 7 posts - 1 through 7 (of 7 total)
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