NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 1 reply, 2 voices, and was last updated 7 years, 6 months ago by
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Hi,
I am using WC Vendor pro with stripe commission gateway, I get an error message when any vendor clicks on CONNECT WITH STRIPE.
following is the error message{“error”:{“message”:”No application matches the supplied client identifier”}}
I have attached Woocommerce system status screenshot.
I am currently having stripe standalone account & using an active mode.
Appreciate your help.”No application matches the supplied client identifier”
Please double-check that your Stripe Connect Client ID (both production and development) are correctly set. Compare to what you have in your Stripe dashboard > connect and what you see in your woocommerce > settings > checkout > stripe connect
Also, here is our Stripe Connect documentation if you need to check how you have Stripe and Stripe connect configured:
https://www.wcvendors.com/kb/stripe-commissions-gateway-setup/
- The forum ‘Stripe Commissions & Gateway Support’ is closed to new topics and replies.