Home Forums WC Vendors Pro Support Coupon issue

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #63603
    Oluwatosin
    Participant

    Hello, created coupons applied in cart and checkout completed, however vendor new order email not showing the discounts – showing original product price.

    #63803
    Oluwatosin
    Participant

    Hello, I said earlier that coupon discounts are not showing in vendor new order email. Also the free shipping added to coupon does not work. Can i get an advice here? Best regards.

    #63880
    Anna
    Member

    @bargainwebb
    Jamie is looking into the issue with the discounts showing in the emails; so far he has not been able to replicate this whcih makes it difficult to debug, but he is aware of your issue report.

    For the free shipping- this box just allows free shipping to also be used for the product *if* you have already assigned free shipping to the product. It does not also add free shipping.

    #63881
    Oluwatosin
    Participant

    Thanks for the clarification and advise. Cheers.

    #63885
    Oluwatosin
    Participant

    pls can u help with this screenshot

    #63893
    Oluwatosin
    Participant

    now the entire dashboard is gone – 404 page

    #63909
    Anna
    Member

    @bargainwebb
    Are you still having this issue? I saw in another post that you had resolved an issue…

    #63952
    Oluwatosin
    Participant

    Coupon issues still persists.

    New bug that showed error within dashboard then redirected dashboard page to 404 page is now sorted.

    I’ll be waiting for the coupon discounts showing in vendor email notification.

    Thanks.

    #63986
    Anna
    Member

    @bargainwebb
    Ok- thank you. The email/coupon issue has been reported. Glad the dashboard page issue is resolved for you.

    #66412
    Oluwatosin
    Participant

    Hi Anna, thanks to you and Jamie for sorting the variable shipping costs to the vendors.
    Please can you advise any update on the coupon issue; the discounts applied do not show in the vendors notification nor orders.

    Best regards.

    #66426
    Anna
    Member

    @bargainwebb
    Are these coupons being applied to variable products or simple products?
    I need to know if this is happening for all products or just variable products in the emails.
    Thank you.

    #66431
    Oluwatosin
    Participant

    Hello Anna, it is happening to both simple and variable products. Thanks.

    #66433
    Anna
    Member

    @bargainwebb
    Ok- thank you. That’s how I had originally reported it. Hopefully this will be sorted soon.

    #68409
    Oluwatosin
    Participant

    Hello, is there a solution to the coupon issue as reported? Thanks

Viewing 14 posts - 1 through 14 (of 14 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
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