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For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

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This topic contains 1 reply, has 2 voices, and was last updated by  Anna 1 year, 1 month ago.

  • Author
  • #48668
     Matt Frisch 

    Bad user experience when purchasing Stripe Payment plugin (and Vendors Pro) on your web site.

    When entering credit card number, my browser uses auto-fill (Chrome Version 54.0.2840.98 on Mac 10.11.6). I would select the card but the numbers did not appear in the field. It kept jumping back to the State field. I tried using tab instead of enter to select, but it would not enter the numbers into the field. In the end I typed it in by hand.

    When I completed my purchase, the credit card number and expiration have been stored as blank (see screenshot).

    Again, this happened on your site, not mine so I don’t think you need any other info from me. I really hope this doesn’t happen to my users once I install the plugin. I’m not feeling great about the money I just spent on your product.

    • This topic was modified 1 year, 1 month ago by  Matt Frisch.
    WC Vendors Official Support

    WC Vendors is actually running an old versions of the Stripe Commissions and Gateway Plugin.
    The newest version has this bug fixed; if you visit the Stripe Commissions and Gateway Plugin page, you can see int he changelog:
    * Fixed: Stripe’s Saved Card info not displaying correctly #9

    SO this should work properly for your customers and show the saved card information correctly.

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