November 27, 2016 at 3:08 am #48600
I use test mode of Stripe Commissions & Gateway with Japanese currency.
When I order something and checking out with stripe.
Product of 100yen in my site will be 10,000yen in Stripe Dashboard.
100 times larger price will be displayed.
What should I do?
I am sorry if its on this forum already or its is jus normal function.November 29, 2016 at 10:51 am #48821
Are you seeing this only in the Stripe dashboard on Stripe.com or is this showing in the WC Vendors commissions calculations or WC Vendors dashboard pages?
Also, is the commissions and payment actually calculating correctly, or are the actual monetary amounts submitted to the admin and vendor incorrect?November 30, 2016 at 12:47 am #48898This reply has been marked as private.November 30, 2016 at 11:17 pm #49009
It appears in the screenshots that the values are only showing incorrectly on the Stripe Dashboard on Stripe.com … is this correct? If this is correct, please notify Stripe so that they can assist and research this issue. I am not sure if the monetary values are being incorrectly submitted to Stripe; hopefully it is merely a bug / mistake in how Stripe is showing your currency, rather than the actual monetary amount being processed.
The commissions is not showing DUE because you use the Stripe Commissions & Gateway Plugin– which pays the admin and the vendors commissions at checkout. So the commissions will are PAID– nothing is DUE.December 2, 2016 at 12:17 pm #49163
Thank you for your comment. I contacted stripe support.
And the answer came.
The stated issue is due to Japanese being a non-decimal (or Zero-decimal) currency. Here is an article for your developer to read: https://support.stripe.com/questions/which-zero-decimal-currencies-does-stripe-support
Basically, your developer will need to change the coding for handling Japanese Yen by not multiplying the value by 100.December 8, 2016 at 1:45 am #49671
Waiting for your prompt feedback.
Thank you.December 8, 2016 at 1:57 am #49672JamieWC Vendors Official Support94 pts@digitalchild
Yes it appears our code currently does not support Yen. I am scheduled to work on the stripe plugin this weekend and will work on this.
Jamie.December 8, 2016 at 7:47 am #49706
Thank you.December 13, 2016 at 4:25 am #50123
What is the progress of this problem?December 14, 2016 at 9:19 am #50275
Jamie will be working on the Stripe plugin soon. One of us will notify you with updates.December 17, 2016 at 7:14 am #50622
OK， Thank you.January 16, 2017 at 6:37 am #53218
I have been waiting for over a month. What is the situation?
You must be logged in to reply to this topic.