Home Forums WC Vendors Free Support Customer or Vendor cant' see each other's contact info?

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #8451
    chris
    Participant

    Hi guys, I’m new with this incredible plugin. For now I really like it but there’s something I can’t understand or maybe I’m having a bug…

    If a user buys a product Customer or Vendor cant’ see each other’s contact info. Let me explain this. After checkout, user just can see his own information as a confirmation. Vendor receives after the purchase is completed the info, but only the address.

    So it’s impossible they will ever contact each other. Am I missing something?

    How can in the vendors dashboard show not only the address but also the phone, name and email? Is it possible also to show after checkout the vendors info (mail + phone)? So if there’s any problem, delay or anything, vendor can send him an mail or call him?

    #8453
    WC Vendors Support
    Participant

    That’s kinda correct. You could always install BuddyPress and then vendors and customers can utilize its private message system. It’s pretty easy to do, and there’s even BuddyPress integration guides right here on the site. 🙂

    #8454
    chris
    Participant

    Thanks for your reply Ben!

    So there’s no easy way to make something like this at checkout for example?

    “Thanks for your purchase of XXX product, contact the seller at email@email.com or call him: 12312321”

    If not I’m going to try that buddypress option.

    Thanks again for replying that fast Ben, kind regards!

    #8459
    WC Vendors Support
    Participant

    Sure, you could do that on the thank you page.

    https://wordpress.org/support/topic/how-to-edit-the-thank-youorder-received-page

    You’d edit the template, and then fetch the order id for each product purchased, and then look at the author for that product, of whom is the vendor, and then with that, echo out their contact phone and email address one by one for each product purchased.

    And then you could edit the email templates in WooCommerce to add the same information to the emails too.

    It’s all PHP, so code it up as your heart desires!

Viewing 4 posts - 1 through 4 (of 4 total)
  • The forum ‘WC Vendors Free Support’ is closed to new topics and replies.
This website uses cookies to ensure you get the best experience on our website.