Customers Not Getting Order Notification with Version 1.7.9

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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • October 7, 2015 at 6:42 pm #10293
    GF
    Participant

    RESOLVED:
    when purchasing a test product with free shipping and $0.00 Price (free) i was not getting a notification as a customer of my order being placed.

    Resolution:
    1.) Disabled plugn
    2.) Ftp to server, renamed WC_Vendors 1.7.9 to (wc_vendors_old)
    3.) Re-installed WC_Vendors 1.7.7
    4.) Emails is now sending corectly

    Please investigate this issue for everyone

    October 7, 2015 at 8:48 pm #10299
    WC Vendors Support
    Participant

    Nothing email-wise has changed from 1.7.7 to 1.7.9? Not sure what to say on this one…… Email notification tests work 100% on our end……

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Viewing 2 posts - 1 through 2 (of 2 total)
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