Home Forums WC Vendors Free Support Customize Pending And approved vendor emails.

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #27452
    Coleman
    Participant

    Hi there,

    I have been setting up the free version of the plugin and would like to customize the email that is initially sent to the user when they apply to be a vendor and when their account is approved.

    “Hi there. This is a notification about a vendor application on Visualizz.
    Application status: approved
    Applicant username: jcoleman!

    Is there a way that the above email can be customized? I have looked in woocommerce emails and within the wc-vendors folder on the server and cant find them anywhere.

    Thanks to any help in advance.

    Cheers
    Jourdain

    #27462
    WC Vendors Support
    Participant

    Go into your WooCommerce > Emails > Notify Vendors section and customize away!

    #27483
    Coleman
    Participant

    Hi Ben,

    Please can you send a screenshot of where this can be found.

    Just to be 100% on the same page, I am talking about the email that is sent to the user when applying to be a vendor.

    A typical scenario…

    1. A user is on my site.
    2. User clicks register for my site with the “Apply to become a vendor?” Checked.
    3. The user receives an email. (This is the fist email I am speaking about)
    4. Admin goes into Pending Vendor then approves their account, triggering the approval email which is sent to the vendor (This is the second email I am speaking about).

    Both the emails referenced above are for the user, not for the admin.

    Screenshots of the emails:
    pending

    approved

    Apologies if I am being a dingle and have missed this section. I have checked multiple times.

    Cheers
    Jourdain

    #27487
    WC Vendors Support
    Participant

    wp-admin > WooCommerce > Settings > Emails > Notify Vendors 🙂

    #27513
    Coleman
    Participant

    The “Notify Vendors” email is for new order, is that correct?

    It appears that the 2 emails I have listed above cannot be changed. At least not in the area that you have described.

    Correct me if I am wrong.

    #27514
    WC Vendors Support
    Participant

    The Notify Vendors email is for when a customer places an order, this is the email that sends to tell the vendor they have sold something on your site.

    It sure can be edited on that page, look at the buttons below all the text that talks about copying the file for editing etc… 😉

    #27516
    Coleman
    Participant

    Hi Ben,

    Thanks for your response. 🙂

    It’s not the “new order” vendor email that I am trying to customize.

    It’s the email sent to the pending vendor when they apply and the Vendor approval email after the Pending vendor has been approved by the admin. Is this possible?

    I’m familiar with Woocommerce and overriding email templates. I just can’t see the 2 emails referenced above (screenshots).

    let me know if you need more information.

    Cheers
    Jourdain

    #66134
    Anna
    Member

    @sweetbabybear
    Sasha,
    The vendor application email.. you are trying to access that?
    Wp admin > woocommerce > settings > emails

    #66136
    Sash
    Participant

    It’s okay now. One of our developers went into the backend and hardcoded the email sent to vendors who applied. Thanks!

Viewing 9 posts - 1 through 9 (of 9 total)
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