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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #610
    torb
    Participant

    Where can I change the setting for sidebar(s) on the vendor page? Right now it shows a sidebar, and I can’t really see where I can remove it.

    #611
    WC Vendors Support
    Participant

    That would be part of your theme. For me, using a WooThemes theme, I click on the theme, click woocommerce settings and enable “Product details pages full width?” to yes. Every theme will be different of course, but that’ll give you a good starting point of where to find the setting. 🙂

    Ben

    #613
    torb
    Participant

    OK 🙂 And what if I want a different setting for the vendor page? The shop page have a sidebar, but the vendor page should not. The single product page does not have a sidebar either.

    #615
    WC Vendors Support
    Participant

    It is 100% up to your theme on which page template it calls for the single product views, the archive product views, etc…… We just show the vendor information on whatever pages your theme decides to use. We “hook” into it to insert our data. The theme is what is responsible for figuring out how your pages display and look.

    #616
    torb
    Participant

    …but the theme does not “know” WC Vendors…is it really not possible to decide which page (template) WooCommerce should use for the Vendor page? It makes no sense to show a sidebar with e.g. product categories the vendor does not use – but it makes perfectly sense to show all categories on the Shop page.

    #617
    WC Vendors Support
    Participant

    WooCommerce uses the template file “archive-product.php”, the same page that is used to display categories of products in WooCommerce. That is the template page that WC Vendors hooks into, and transforms the archive-products page into the vendor page. Themes often customize this page further, and have options on full width page, sidebars, etc etc…. That’s why the theme is responsible for displaying the template, and not WC Vendors.

    #641
    torb
    Participant

    If I want to customize the vendor page, how and where can I do that? E.g. I want to display a header image for each vendor. The image is added by advanced custom fields, and is found in the user profile. But it could be any image or information, I just want to know where to begin to customize the page.

    #642
    WC Vendors Support
    Participant

    That would be the archive-product.php template. Again, though, it isnt part of WC Vendors, that’s a Theme/WooCommerce file. You’d want check if the page requested is for a vendor, and then if it is, grab those custom fields.

Viewing 8 posts - 1 through 8 (of 8 total)
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