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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

  • This topic has 4 replies, 2 voices, and was last updated 7 years ago by Tomy.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #58107
    Tomy
    Participant

    Hi support team,

    I am contacting you for 2 little request.

    On Vendor dashboard field description is ot well displayed. Indeed as you can see on the screenshot it has been moved on the right and appears with a black backgroung color.

    How can i move it to the left and align it to the left? I know that i need to change CSS somewhere. But how and on which file? is there any plugin that will allow to make the CSS changes easily?

    In shipping tab, how can i remove “desable shipping fee for each product” and “desable shipping”

    Waiting for your feedbacK.

    Tomy

    #58187
    Tomy
    Participant

    Can anyone help me with that? I guess it is a very easy think to solve, i just need the process to fix that.

    Waiting for your prompt reply.

    #58198
    Anna
    Member

    Tomy,
    Please reply with an admin login & password so I can view those areas and try to provide you with some css. I have no idea why those text areas are showing in black. Weird!

    #58257
    Anna
    Member

    Tomy,
    I believe it is one of your plugins which is causing this issue.
    You have 61 plugins installed with 45 active– that is a lot of plugins and I would advise that you consolidate to only those which you truly need for your site, as there are bound to be other conflicts with that many plugins- as well as a very heavy load on your site.

    To repair the misaligned text and the black background, please try this in your theme/child theme styles.css:

    .wcv-form p.tip {
        text-align: left;
        background-color: #fff;
    }
    

    In am still working with the filters to properly remove the shipping options without leaving the wrapper/div

    #58492
    Tomy
    Participant

    Hi Anna,

    Thanks for the feedback and advices. I will try to disabled some plugins to optimize my website perfomance and limit conflicts.

    i have copied the code by using “custom css & js” plugin (it is easier to add code using this plugin than download the file change it and upload on the server) – this has only removed the black background.
    Descriptions are still diplayed on the right of the pages.

    Concerning other shipping fee option, in settings i have chosen to not to display but indeed there are displayed in front end.

    And last point, i have translated in PO file, words in french, i have double checked translation by editing the PO file and also with “loco translate” plugin, some words are translated but in front end are the translation is not displayed (screenshot in attachment). Do you have an idea of the source of the problem?

    Waiing for your feedback.

    Tomy

Viewing 5 posts - 1 through 5 (of 5 total)
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