NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
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- This topic has 1 reply, 2 voices, and was last updated 6 years, 11 months ago by
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Hi guys,
1. Pro Dashboard – When logged in as a vendor clicking on Orders or Reviews returns nothing. I tried this on storefront with only WCV + WCVPro, Woocommerce and Woocommerce Bookings activated and same issue.
2. Vendors are not being notified of booking by email.
3. I use Woocommerce Deposits for customers to pay a deposit to hold the booking but the bookings and orders do not show up on the vendor dashboard until after the order is paid in full. Is there a way to allow partially paid bookings/orders to show up on the dashboard and notify the vendor?
4. Calendars on vendor dashboards show ALL bookings. Needs to be restricted to vendors own bookings only.
4. I made a couple of minor changes to my inc/wcvendor/storepage.php file last year sometime and everything was working just fine. I have 3 tabs ‘Book Now’ (products) which used to just display the vendors bookable products, Reviews (working fine) and ‘Artist Portfolio’ (info) which used to just display the shop description within which I had a gallery shortcode and some vendor info. Now the Services and Profile tabs are displaying both the Services and profile information. You can see what I mean here http://dv.themakeupchair.com.au/artists/pippa-wise-hair-makeup-artist/ and try clicking on the services then the profile tabs.
I have asked the Rehub theme developer and he keeps telling me to check the pages which I have done and everything appears to be fine. Any suggestions?Cheers
@pippa
1.WC Vendors Pro: by WC Vendors – 1.4.2
Please update to WC Vendors v1.4.3 and see if that issue is resolved.
2. Check out the plugin Postman SMTP. It is a helpful plugin that will help configure email settings for your site, as well as show if emails are actually being dispatched in the plugin’s logs. I know when I made some test vendor bookings on our dev site, Ben was receiving the emails.
3. Are you using another plugin for these deposits?
4. Yes, this is a known bug that I have reported, and it should be fixed soon.
5.
inc/wcvendor/storepage.php
I cannot find that file.. Is it a core file or a template? Is it s wc vendors pro file or wc vendors free?
- The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.