Home Forums WC Vendors Pro Support Dashboard, Notifications and Deposits

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #64772
    Pippa
    Participant

    Hi guys,

    1. Pro Dashboard – When logged in as a vendor clicking on Orders or Reviews returns nothing. I tried this on storefront with only WCV + WCVPro, Woocommerce and Woocommerce Bookings activated and same issue.

    2. Vendors are not being notified of booking by email.

    3. I use Woocommerce Deposits for customers to pay a deposit to hold the booking but the bookings and orders do not show up on the vendor dashboard until after the order is paid in full. Is there a way to allow partially paid bookings/orders to show up on the dashboard and notify the vendor?

    4. Calendars on vendor dashboards show ALL bookings. Needs to be restricted to vendors own bookings only.

    4. I made a couple of minor changes to my inc/wcvendor/storepage.php file last year sometime and everything was working just fine. I have 3 tabs ‘Book Now’ (products) which used to just display the vendors bookable products, Reviews (working fine) and ‘Artist Portfolio’ (info) which used to just display the shop description within which I had a gallery shortcode and some vendor info. Now the Services and Profile tabs are displaying both the Services and profile information. You can see what I mean here http://dv.themakeupchair.com.au/artists/pippa-wise-hair-makeup-artist/ and try clicking on the services then the profile tabs.
    I have asked the Rehub theme developer and he keeps telling me to check the pages which I have done and everything appears to be fine. Any suggestions?

    Cheers

    #64831
    Anna
    Member

    @pippa
    1.

    WC Vendors Pro: by WC Vendors – 1.4.2

    Please update to WC Vendors v1.4.3 and see if that issue is resolved.

    2. Check out the plugin Postman SMTP. It is a helpful plugin that will help configure email settings for your site, as well as show if emails are actually being dispatched in the plugin’s logs. I know when I made some test vendor bookings on our dev site, Ben was receiving the emails.

    3. Are you using another plugin for these deposits?

    4. Yes, this is a known bug that I have reported, and it should be fixed soon.

    5.

    inc/wcvendor/storepage.php

    I cannot find that file.. Is it a core file or a template? Is it s wc vendors pro file or wc vendors free?

Viewing 2 posts - 1 through 2 (of 2 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
This website uses cookies to ensure you get the best experience on our website.