Home Forums Stripe Commissions & Gateway Support Delay payment until order is shipped

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #9286
    Bjørn
    Participant

    Hi guys,

    The law in Denmark is pretty clear on people only being allowed to pull payment from a card once an order is shipped from the store during e-commerce transations.

    It feels like I’m going to have to drop you guys a custom development request 😉

    Is there an easy way to change this by any chance, just unhook and rehook perhaps?

    Best,
    Bjørn

    #9287
    Bjørn
    Participant

    The actual request here would be:

    “what’s the best way to tie payment together with order shipment rather than order receipt?”

    #9294
    WC Vendors Support
    Participant

    There would have to be an “Authorize” and then a “Capture” mode for the payment gateway you are using. Does one exist? Maybe!

    #9295
    Bjørn
    Participant

    Haha 🙂 You tell me, it’s the stripe connect gateway – isn’t there a way to make it pay to stripe only on “vendor shipped product” event ?

    #9298
    Bjørn
    Participant

    Testing what happens when I change order status of an incoming order in Woocommerce, and cancelling an order does not seem to refund the payment in the Stripe gateway. Is this expected?

    That’s part of why I’d need for the gateway to only ever receive the transaction if the order ships. That way we’re much more safeguarded against refunds that have to be manually processed. Manual refunds in stripe – it aint easy 🙂

    #9299
    WC Vendors Support
    Participant

    Stripe doesnt have support for “Authorize now and capture when you feel like it”. And refunding in WooCommerce does not refund in Stripe, you have to refund from the Stripe Dashboard.

    I find refunds in Stripe pretty easy. Just copy/paste the transaction # into Stripe and click refund.

    #9305
    Bjørn
    Participant

    Got it – thanks for input here 🙂

    Anything manual is difficult, with lots of vendors who may or may not need to refund something. That’s addressed in the other thread I just poked at though 🙂

    #9334
    Bjørn
    Participant

    ooh, Update to this. https://stripe.com/blog/auth-capture

    Stripe actually does support auth now and capture later.

    #9346
    WC Vendors Support
    Participant

    Neat. That wouldnt be terribly complex to integrate. I’ll add it to the Stripe Todo list for the future, but right now of course, we’re neck deep finishing up Pro.

    #33530
    Nick
    Participant

    Hi all, did this feature end up getting implemented into the Stripe plugin? Is it currently possible to auth now, capture later with PayPal and Pro? Thanks.

    #33538
    WC Vendors Support
    Participant

    Not yet, no. Currently Stripe is just a capture immediately.

    #44389
    Ramandeep Singh
    Participant

    Do we Support Auth and Capture, If not there is way to hook in our method ,
    Thanks

Viewing 12 posts - 1 through 12 (of 12 total)
  • The forum ‘Stripe Commissions & Gateway Support’ is closed to new topics and replies.
This website uses cookies to ensure you get the best experience on our website.