NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 4 replies, 2 voices, and was last updated 8 years, 5 months ago by
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Guys, I waited for 1 month 🙂 rather than updated an updated update manually- not your fall, know, but now when I believed that everything is sort it out, I can’t even delete my old licence and activate the new one- it’s not possible to click on Delete button. Please, do something
Hi Monika,
You can reset your activation at http://www.wcvendors.com/my-account/ — the same link that is on the license page inside of the plugin that says “If you need to reset it, click here”.
As I wrote- it’s not possible to click on Delete button-
on the page https://www.wcvendors.com/my-account/ I can’t click on the green Delete button. I can give you my login details, if you don’t believe me 😉Weird! We use a plugin called “User Switching” that will log us in as anyone on the site. I switched to you, went to /my-account/ and clicked the green delete button. You should be all set! What web browser and operating system are you using? I wonder if it’s a bug in the WooCommerce API Manager that is not showing the button correctly.
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