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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #16419
    Jawad
    Participant

    Hi Ben,

    I just got emailed this: https://wedevs.com/74505/dokan-vs-wc-vendor-pro-which-should-you-buy/

    I was wondering whether there was any legitimacy to there comparisons? Are there features lacking in WC Vendor Pro when compared to Dokan?

    I am hoping to purchase WC Vendor Pro by the weeks end so would love some info 🙂

    Many Thanks,
    Jawad

    #16421
    WC Vendors Support
    Participant

    That was very nice of Dokan to tell all of their customers about it. We highly appreciate it and todays sales indicate that a lot of their buyers who read that email were quite happy to switch to Pro. Thanks, weDevs! 🙂

    Dokan/weDevs has never purchased WC Vendors Pro. They are making all of their claims based on screenshots. The only thing factual in that link is that we do not support variable products on the front end yet. That’s all. Nothing else in there is remotely true or accurate. We’re used on over 10,000 sites now. They are used on 500. Their attempt at marketing there is nothing more than a “oh shit we need to keep sales what do we do?” message. Irony at its finest. 🙂

    #16425
    Jawad
    Participant

    Awesome, thanks for the fast response and shame about WeDevs resorting to crude business tactics to increase sales. 🙂

    #16527
    helloand
    Participant

    DON”T USE WEDEVS

    I tried them first, they basically take your money and run!
    I am £100 down, they don’t respond, take holidays and leave office for days at a time and are generally very unpleasant.

    I threatened them with trading standards as I believe their sale blurb to be misleading but of course they are protected by being out of the country.

    Ben and Jamie are very helpful and responsive, which is key to customer service. There are issues that I need resolving but I know I will be kept up to date all the time and be treated in an efficient friendly manner.

    Not sitting on the fence here 🙂

    #16534
    Dainis
    Participant

    I agree, Ben and Jamie are helpful guys!
    Thank you!

    #16559
    WC Vendors Support
    Participant

    My favorite part in that article is how they call our pricing model “lucrative” and then admit that their plugin is 50% higher in prices — but you can occasionally get a discount code which still makes it more expensive. Funny stuff. 🙂

    Thanks for your support guys & gals

    #16568
    Dainis
    Participant

    Ben, I would love if you add some wishlist or vote-list, where your pro plugin customers can add/vote new ideas, fix, etc.!

    #16572
    WC Vendors Support
    Participant

    https://wordpress.org/plugins/bbpress-votes/ — That looks like it could work? I’ll mess around with it after I answer 42 more emails. 🙂

    #16622
    WC Vendors Support
    Participant

    Now you can vote up, or vote down. 🙂 Easy plugin, install & activate no config necessary.

    #16671
    Bharath23
    Participant

    I used to be a Dokan user and it was an absolute nightmare. It’s painful how much money and time I wasted on that product. Nothing ever worked without having to tinker, including their so called “support”! Well, the support NEVER worked!

    Please look the other way and RUN!

    • This reply was modified 7 years, 2 months ago by Bharath23.
Viewing 10 posts - 1 through 10 (of 10 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
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