Double Purchase made

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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #77557
    Lisa Malloy
    Participant

    Hi,

    I looked for another way to contact you directly but don’t see any other way except through the help forums, even after spending $200, strange.

    Anyways, my client purchased WC Vendors Pro and the Stripe plugin. When I logged in with my client’s credentials and looked at the order history it is showing 2 separate purchases for the ‘Stripe’ plugin. Could you please verify this and let us know how to get reimbursed for the 2nd purchase. Or again how can we contact you without going through the forums?

    thanks

    #77607
    Anna
    Keymaster

    Hello,
    I will check on this for you and see if we can refund one of the transactions, yes.

Viewing 2 posts - 1 through 2 (of 2 total)
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