Home Forums Stripe Commissions & Gateway Support Download was not included in email

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #9856
    shareef
    Participant

    Hello, I recently ordered the Stripe connect. The download was not included in the email nor can I find it in My account. Please advise.

    Order #9784
    No API was included.

    #9862
    WC Vendors Support
    Participant

    Hi Shareef,

    I see your order, and it’s valid and completed. Could you check to see if the download link is showing on http://www.wcvendors.com/my-account/ ? It should be in the email, too. Stripe Connect does not have any API key, since it is not a “licensed” product yet. We’ll get activation keys for it added later, but for now, it came out before Pro and it wasnt around yet. It’s just an “install activate and go” plugin.

    Let me know!

    Ben

    #9931
    shareef
    Participant

    I am not worried about the pro-version, I have already downloaded and installed that. My concern is with the STRIPE Download. There is no download that came in the email nor is their a download on the My Account for the STRIPE. Please only address the stripe.

    #9932
    shareef
    Participant

    Also, I forwarded you the email, therefore you should see that it was not included. Also, In that email I screen shot My Account page and you will see that there is no Download for Stripe. Pelase Advise.

    #9937
    WC Vendors Support
    Participant

    Hi Shareef,

    I’ve sent you an email. Everything you need is in that. 🙂

    Cheers

    Ben

Viewing 5 posts - 1 through 5 (of 5 total)
  • The forum ‘Stripe Commissions & Gateway Support’ is closed to new topics and replies.
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