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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • October 18, 2015 at 10:28 pm #11223
    Laurie
    Participant

    I think I’m having a conflict with .dropdown-menu.

    I have an element in my theme which puts elements in ul element with a class .dropdown-menu when they take up too much space. Since installing the 1.0.2 update on certain pages, it puts the elements under there automatically?

    Any help would be appreciated!

    October 18, 2015 at 10:30 pm #11224
    Laurie
    Participant

    you can see at the very top right of the screen in the black strip the issue I’m talking about.

    http://www.redstow.com/members/cultexposure/ (the site is very much under construction)

    it doesn’t happen here – http://www.redstow.com/

    October 18, 2015 at 11:18 pm #11515
    WC Vendors Support
    Participant

    Hi Laurie!

    I tried to view your site, and it loads a blank white page. I viewed the source, there’s a PHP error causing a problem loading it:

    Fatal error: Call to undefined function yours_my_activity() in /home/XXXXXX/public_html/wp-content/themes/kleo-child-XXXXXX/header.php on line 75

    October 19, 2015 at 8:03 am #11539
    Laurie
    Participant

    Very sorry. Problem fixed you can see the issue im talking about now.

    October 19, 2015 at 4:57 pm #11574
    WC Vendors Support
    Participant

    Neither of those pages are WC Vendors Pages, they look like BuddyPress pages to me. Cant help on that one! 🙂

    October 19, 2015 at 7:32 pm #11603
    Laurie
    Participant

    Not even if the problem only happens when I activate wc vendors pro? I beleive its a conflict with the theme I’m using called Kleo.

    October 19, 2015 at 8:18 pm #11607
    WC Vendors Support
    Participant

    We’re fully tested with Kleo, and the black stripe looks identical on both pages to me. I’m not sure what the problem could be, because I don’t see a problem. 🙁

    October 19, 2015 at 8:33 pm #11615
    Laurie
    Participant

    The top strip which kleo call the “top menu” is hiding the menu items under an icon with the class .dropdown-menu.

    I was wondering if because you have a class called .dropdown-menu wether its a conflict with the plugin?

    The conflict only seems to happen on bp pages though but only when the plugin is activated.

    October 19, 2015 at 8:33 pm #11616
    Laurie
    Participant

    http://www.redstow.com/members/cultexposure/ at the very top in the black strip is what I’m talking about. Please excuse the layout I’m currently doing alot of work on it.

    October 19, 2015 at 9:20 pm #11621
    WC Vendors Support
    Participant

    Hi Laurie,

    I inspected the element, and there’s two style sheets that arent loading on your site, all Kleo related. There’s two that are 403 Forbidden, and two 500 Internal Server errors. And the 500 Internal Server Errors are related to /themes/kleo-child-XXXXX/assets/css/style.css.

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Viewing 10 posts - 1 through 10 (of 10 total)
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