Home Forums WC Vendors Pro Support Email Notification

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #11859
    suri
    Participant

    vendor Email Notifications not working, like admin approval vendors and pending products approval there is no email notifications for vendors.
    How to salve this problem

    Thanks

    #11861
    WC Vendors Support
    Participant

    Hi Suri,

    Of course the first thing to check is to make sure you have that email enabled. It is enabled by default. Second thing, and the thing that *always* solves this problem, is the email you are sending FROM. Usually people put in a gmail or a yahoo email and that’s no good. It should be email @ yourdomain.com. If it isn’t, then the emails will usually be seen as uanuthenticated and spammed/trashed by mail clients.

    Ben

    #45229
    Skull Society
    Participant

    Hi Ben

    I am having the same problem. I have double checked and both items you mentioned above are correct for me. any ideas?

    See attached.

    #45319
    Anna
    Member

    @skullsociety
    Please go through the email debugging steps in this article:
    https://www.wcvendors.com/kb/debugging-mail-issues/

    I found it to be necessary to have the POSTMAN SMTP plugin on my website to get the emails going through correctly. I use Google Apps for my site email, and though it is a .com email, it still would not always work correctly. Postman helped this issue.

    #46152
    suri
    Participant

    before 1year working good i renew my account after problem start.

    Installing wc vendor pro plugin after this error showing,
    Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, webmaster@mall-center.almajed.info and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. Apache Server at mall.center Port 443

    this is my host technical supprt
    8:56:21 PMwael 5 mints working 5 mints not working, what is the problem ?
    8:56:36 PMMeghana A are you referring to https://mall.center/ website ?
    8:56:43 PMwael https://mall.center/my-account/
    8:56:53 PMwael yes
    8:56:54 PMwael
    8:57:14 PMMeghana A let me check
    8:57:24 PMwael only home page open, other pages not open error showing
    9:08:35 PMwael i am waiting
    9:09:55 PMMeghana A yes working on it
    9:10:47 PMwael what is the problem
    9:21:06 PMMeghana A when your website was last working ?
    9:22:00 PMwael still 2days same problem
    9:22:22 PMwael before working
    9:22:57 PMwael after 5mints working 5mints not working
    9:36:32 PMwael what is problem
    9:37:47 PMMeghana A Issue is connected to your website plugin wc-vendors-pro
    9:39:55 PMwael now what we do?
    9:41:57 PMMeghana A I have disabled that plugin and I could see that your website page links are working now without any issue
    9:42:37 PMwael please wait
    9:43:01 PMMeghana A okay
    9:43:32 PMwael not working
    9:43:48 PMwael same error
    9:44:48 PMMeghana A I am not seeing the error and it is working on my end without any issue
    9:45:07 PMMeghana A could you please clear your browser cache and cookies and try to access your website
    9:47:42 PMwael thank you
    9:47:49 PMwael its working

    i remove wc vendor pro plugin now its working

Viewing 5 posts - 1 through 5 (of 5 total)
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