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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #66368
    DENISEC
    Participant

    Hello WC Vendors team!
    Without reason my license pro was deactivated. I try to reactivated without success. I attached screenshot with error.
    The page said:
    “The WC Vendors Pro license key has not been activated, so you will be unable to get automatic updates or support! Click here to activate your support and updates license key.
    Please Note: If your license is active on another website you will need to deactivate this in your wcvendors.com my downloads page before being able to activate it on this site. IMPORTANT: If this is a development or a staging site dont activate your license. Your license should ONLY be activated on the LIVE WEBSITE you use Pro on.”

    But my wc vendors account says that the license is activated in the correct website.

    Could you help me please?

    #66382
    Sarah
    Participant

    I am having the same issue.

Viewing 2 posts - 1 through 2 (of 2 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
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