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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #63768
    Robert Edilson
    Participant

    Hi,

    I noticed that the Vendor Order page was showing Trashed orders. So, I deleted the trashed orders in woo commerce and it’s now throwing an error and not showing any orders, although the vendor does have previous orders.

    I will put the error code in the a follow up private reply. Thank you!

    #63770
    Robert Edilson
    Participant

    Here’s the error that occurred:
    Fatal error: Uncaught exception ‘Exception’ with message ‘Invalid order.’ in /home/edilso5/public_html/cedarrapidsmarketplace.com/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php:86 Stack trace: #0 /home/edilso5/public_html/cedarrapidsmarketplace.com/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(143): Abstract_WC_Order_Data_Store_CPT->read(Object(WC_Order)) #1 /home/edilso5/public_html/cedarrapidsmarketplace.com/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-order.php(109): WC_Data_Store->read(Object(WC_Order)) #2 /home/edilso5/public_html/cedarrapidsmarketplace.com/wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-vendor-controller.php(259): WC_Abstract_Order->__construct(‘2926’) #3 /home/edilso5/public_html/cedarrapidsmarketplace.com/wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-order-controller.php(357): WCVendors_Pro_Vendor_Controller::get_orders2(53, Array, false) #4 /home/edilso5/public_html/cedarrapidsmarketplace.com/ in /home/edilso5/public_html/cedarrapidsmarketplace.com/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php on line 86

    #63780
    Adam
    Participant

    I can’t see any either. Nothing is showing up on my vendors order pages as well.

    #64191
    Robert Edilson
    Participant

    I wanted to check in on this as I haven’t heard anything. Thank you for the help!

    #64192
    Anna
    Member

    @redilson
    Robert,
    Have you updated your ReHub theme to the latest version?

    #64195
    Robert Edilson
    Participant

    Yes, everything is up-to-date. I did confirm that it’s only effecting the one vendor that I removed the Trashed Orders from. Other vendors can see their orders still.

    #64289
    Anna
    Member

    @redilson
    I think since those orders were deleted, the system is still trying to locate them and now it is throwing an error.
    Try deleting these from your database- the commissions.

    go to your c-Panel & database and remove those items from the commissions database table.
    Go to phpMYadmin , and look for the _pv_commission table. Click on that, and delete the line items in that table that you wish to no longer be on our site

    If that does not work- you may need to remove those old orders from the database as well.

    #64392
    Robert Edilson
    Participant

    That worked! I was able to match up the order id with the commission. I deleted the commission item and they can now access their orders page again. Thanks for the help.

Viewing 8 posts - 1 through 8 (of 8 total)
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