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Viewing 4 posts - 1 through 4 (of 4 total)
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  • #65204

    The problems happened after I updated WordPress, woocommerce and wcvendors pro so Im not quite sure where the issue is.

    As stated, Im having troubling with my site where vendors unable to upload product images (both featured and gallery). I have tried changing to the basic themes and deactivating plugins to no avail. I have tried with Firefox and Chrome with similar problems.

    Uploading both on post and product seems to be working on admin frontend. The problems happen when vendors try to upload image or accessing their media library. There is no php error
    but only browser console error:

    Uncaught TypeError: this.$el.sortable is not a function
    at n.initSortable (media-views.min.js?ver=4.7.4:2)
    at n.initialize (media-views.min.js?ver=4.7.4:2)
    at n.e.View (backbone.min.js?ver=1.2.3:1)
    at n.constructor (wp-backbone.min.js?ver=4.7.4:1)
    at n.constructor (media-views.min.js?ver=4.7.4:4)
    at new n (backbone.min.js?ver=1.2.3:1)
    at n.createAttachments (media-views.min.js?ver=4.7.4:2)
    at n.initialize (media-views.min.js?ver=4.7.4:2)
    at n.e.View (backbone.min.js?ver=1.2.3:1)
    at n.constructor (wp-backbone.min.js?ver=4.7.4:1)

    Im lost.


    First, try deactivating all plugins except WooCommerce, WC Vendors and WC Vendors Pro. Login as a vendor using the my-account page. See if this resolved the issue.

    If not, try installing the Really Simple SSL plugin. https://wordpress.org/plugins/really-simple-ssl/ run through the options to secure content on your site.
    Then try again to see if the issue is resolved.
    Let me know.

    Plugins such as wpsmush and other image plugins can sometimes disrupt the image uploaders.. as well as permissions and having insecure content on your site.


    Anna, Thank you for the prompt reply. I got it to work again, I forgot to clear the cache before deactivating rest of the plugins on my first try.


    Glad to hear this is resolved! Let me know if you need anything else.

Viewing 4 posts - 1 through 4 (of 4 total)
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