NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 5 replies, 3 voices, and was last updated 7 years, 4 months ago by
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Hello,
Please ensure that you have set all your pages in woocommerce and wc vendors. Check the system status and make sure you don’t have any red.
cheers,
Jamie.
Are you overriding any templates? Woo System Status report is requested to be copied and pasted into ALL support requests for a reason, helps us check things right off the bat. 🙂 Lets see yours!
### WordPress Environment ### Home URL: https://www.memberfyi.com Site URL: https://www.memberfyi.com WC Version: 2.6.1 Log Directory Writable: ✔ WP Version: 4.5.3 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US ### Server Environment ### Server Info: Apache PHP Version: 5.6.21 PHP Post Max Size: 64 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.19.7 NSS/3.21 Basic ECC SUHOSIN Installed: – MySQL Version: 5.6.29 Max Upload Size: 64 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ WCS_DEBUG: ✔ No Subscriptions Mode: ✔ Live ### Database ### WC Database Version: 2.6.1 : woocommerce_sessions: ✔ woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations: ✔ woocommerce_shipping_zones: ✔ woocommerce_shipping_zone_locations: ✔ woocommerce_shipping_zone_methods: ✔ woocommerce_payment_tokens: ✔ woocommerce_payment_tokenmeta: ✔ MaxMind GeoIP Database: ✔ ### Active Plugins (34) ### Hide Admin Bar Toolbar: by sLaNGjI's Team – 1.6.1.1 Akismet: by Automattic – 3.1.11 Contact Form 7: by Takayuki Miyoshi – 4.4.2 Custom Favicon: by Harish Chouhan – 1.0.3 Envato WordPress Toolkit: by Envato – 1.7.3 Jetpack by WordPress.com: by Automattic – 4.1.1 MOJO Marketplace: by Mike Hansen – 0.5.9 Nav Menu Roles: by Kathy Darling – 1.8.2 Ninja Forms: by The WP Ninjas – 2.9.51 Receiptful for WooCommerce: by Receiptful – 1.3.0 WC Vendors Pro: by WC Vendors – 1.3.2 WC Vendors: by WC Vendors – 1.9.1 WooCommerce Conditional Shipping and Payments: by WooThemes – 1.2.1 WooCommerce Social Login: by WooThemes / SkyVerge – 1.8.0 WooCommerce Subscriptions: by Prospress Inc. – 2.0.17 WooCommerce: by WooThemes – 2.6.1 WooThemes Helper: by WooThemes – 1.6.2 Wordfence Security: by Wordfence – 6.1.10 WordPress Importer: by wordpressdotorg – 0.6.2 Yoast SEO: by Team Yoast – 3.3.4 WP Job Manager - Bookmarks: by Automattic – 1.2.1 WP Job Manager - Claim Listing: by Astoundify – 2.5.0 WP Job Manager - Contact Listing: by Astoundify – 1.2.1 WP Job Manager - Extended Location: by Astoundify – 2.5.2 WP Job Manager Field Editor: by Myles McNamara – 1.4.6 WP Job Manager - Predefined Regions: by Astoundify – 1.10.0 WP Job Manager - Products: by Astoundify – 1.3.0 WP Job Manager - Reviews: by Astoundify – 1.6.0 WP Job Manager - Stats: by Astoundify – 1.3.0 WP Job Manager - Job Tags: by Automattic – 1.3.8 WP Job Manager - WooCommerce Paid Listings: by Automattic – 2.7.1 WP Job Manager: by Automattic – 1.25.0 WP User Avatar: by flippercode – 2.0.7 YourChannel: by Plugin Builders – 0.8 ### Settings ### Force SSL: ✔ Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 ### API ### API Enabled: ✔ ### WC Pages ### Shop Base: #22 - /shop/ Cart: #23 - /cart/ Checkout: #24 - /checkout/ My Account: #1007 - /my-account/ ### Taxonomies ### Product Types: external (external) grouped (grouped) job_package (job_package) job_package_subscription (job_package_subscription) resume_package (resume_package) resume_package_subscription (resume_package_subscription) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) ### Theme ### Name: Listify Version: 1.5.2 Author URL: http://astoundify.com Child Theme: ❌ – If you're modifying WooCommerce on a parent theme you didn't build personally then we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: listify/woocommerce/content-product.php listify/woocommerce/global/sidebar.php listify/woocommerce/global/wrapper-end.php listify/woocommerce/global/wrapper-start.php listify/woocommerce/loop/loop-end.php listify/woocommerce/loop/loop-start.php listify/product-searchform.php ### WC Vendors Pro ### Theme Compatability: - Pro Dashboard Page: ✔ - #1872 Feedback form page: ✔ - #1007 Vendor Shop Permalink: ✔ - vendors/ ### Templates ### Overrides: –Aah, Listify. The theme from utter hell that forces styles on you and forces javascript overrides on you. Probably the #1 “do not use” theme on my list right now. Listify is forcing a newer version of Select2 than WooCommerce uses. That’s because they dont know better and they arent really a true WooCommerce store theme. The next update of Pro (v1.3.3 due out today) has a checkbox to disable Select2 in favor of your themes, so once 1.3.3 is out, give that option a whirl.
Also — It looks like you arent using a child theme? You’re crazy! 🙂 Do it now before its too late and gets too complicated to do. Otherwise, you’ll lose all your custom functions.php code when you update your theme.
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