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This topic contains 11 replies, has 4 voices, and was last updated by  karen 8 months, 1 week ago.

  • Author
    Posts
  • #52524 Score: 0
     bokrana 
    @bokrana

    hello , when I’m trying to activate my pro i get “Exceeded maximum number of activations. ” and i cannot deactivate it from my account setting . any advice ?

    #52574 Score: 0
     fervous 
    WC Vendors Official Support
    247 pts
    @fervous

    Hello,
    I have deleted your current Pro license activation.
    In the future, you should be able to go to your account here > downloads https://www.wcvendors.com/my-account/downloads/ and delete the activation and then reactivate it on your site. You can only have Pro activated on one site.

    #52610 Score: 0
     bokrana 
    @bokrana

    thanks , license problem solved
    but after update wc-vendor-pro plugin i get the below error when click on (add plugins) button

    Warning: uasort() expects parameter 1 to be array, null given in /home/bokrana2/public_html/wp-admin/includes/class-wp-plugin-install-list-table.php on line 217

    can you please help me ?

    #52616 Score: 0
     ben 
    WC Vendors Official Support
    248 pts
    @ben

    That’s a WordPress warning, not a warning from WC Vendors or WC Vendors Pro. You should probably turn off warnings showing up on your website. https://aristath.github.io/blog/wp-hide-php-errors

    #52745 Score: 0
     karen 
    4 pts
    @karen

    Hello,

    The ‘remove’ button does not remove the license from the current domain it’s under. I tried pressing it a few times and nothing occurs. Can someone please help me. Thank you.

    https://www.wcvendors.com/my-account/downloads/

    #52754 Score: 0
     bokrana 
    @bokrana

    thanks ben , but i don’t think it is an only a warring message as i also cannot install any plugin from wordpress repository unless I disable wcvendor-pro plugin

    #52768 Score: 0
     fervous 
    WC Vendors Official Support
    247 pts
    @fervous

    @bokrana
    Hello….
    You are experiencing this issue:
    https://www.wcvendors.com/help/topic/add-plugins-page-strange-issue/

    I will send you an email with the file you need to replace and the instructions.

    #52776 Score: 0
     karen 
    4 pts
    @karen

    Should I move to another thread? The ‘remove’ link does not work.

    The ‘remove’ button does not remove the license from the current domain it’s under. I tried pressing it a few times and nothing occurs. Can someone please help me. Thank you.

    #52777 Score: 0
     fervous 
    WC Vendors Official Support
    247 pts
    @fervous

    @karen
    At this time I cannot remove it either.
    The method we have in our system for the new license keys is also not allowing me to remove the activation.
    I will bring this to the attention of my team so we can work on this issue. I have a few others right now with which this is occurring.

    For now you can still upload & install and use WC Vendors Pro normally- it will still function.

    #52804 Score: 0
     karen 
    4 pts
    @karen

    @fervous <– (is this the correct way to respond? I’m new to this).

    Thank you for your message. I have installed WC Vendors Pro.

    #52820 Score: 0
     fervous 
    WC Vendors Official Support
    247 pts
    @fervous

    Karen-
    using the @ mention name ( @karen @fervous ) just gives a greater chance that the person will receive an email- especially if they are not the original poster of the topic. However, I receive multiple notifications each time a thread is posted or responded to- so yo can use it if you wish for me, but I’ll get a notification either way. 😉

    #53148 Score: 0
     karen 
    4 pts
    @karen

    @fervous Thank you for all of your help !

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