Home Forums WC Vendors Pro Support Exceeded maximum number of activations

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.ย  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #35661
    Xinyuan Yu
    Participant

    Hi,

    I am having the following message: ‘Exceeded maximum number of activations.’
    However, I only use one website.

    I also tried ‘wcvendors.com/my-account/ and delete the active site. Then, your license key is free to use again’.

    I didn’t find how to delete the active site on the page of ‘wcvendors.com/my-account/ ‘.

    #35663
    WC Vendors Support
    Participant

    What web browser are you using? There should be a delete button under the area where you used red marker to cross out the api key.

    #35665
    Xinyuan Yu
    Participant

    I use Chrome

    #35667
    Xinyuan Yu
    Participant

    I also tried IE. It’s the same.

    #35668
    WC Vendors Support
    Participant

    Good news is you’re all set, I’ve manually deleted the license keys activation so you’re free to use it again. Bad news is I dont know why it got “stuck” like that, hopefully it wont happen again. ๐Ÿ™‚ Have fun on your site!

    Ben

    #51584
    Sarah ANANE
    Participant

    Hi

    I have the same problem and I use only one website. Maybe because I desactived this plugin to fix the problem on my website.
    How can I do?

    Sarah.

    #51623
    Anna
    Member

    @CBEOONE
    I have deactivated it on our end here; please try activating it again on your site by using your key found here:
    https://www.wcvendors.com/my-account/downloads/ and your email that you used when purchasing Pro.

    wp admin > settings > wc vendors pro license

    #51635
    Sarah ANANE
    Participant

    Thanks, that’s work.

    Sarah.

    #51686
    Sarah ANANE
    Participant

    Hi

    Sorry but I come back to you because the problem is already here today..

    Please help me soon,

    Thanks Sarah.

    #51763
    Anna
    Member

    Ok- deleted again. ๐Ÿ˜‰
    For the future:
    1. you can delete your current activation here, before deleting pro if you need to re-install : https://www.wcvendors.com/my-account/downloads/

    2. You do not need to activate your license to use Pro on a dev site– you can still install and use Pro. You can wait to activate until you are ready for a live site.

    #64884
    Bridget Antwi
    Participant

    Hi,

    Iโ€™m having the same issue (Exceeded Maximum Number of Activations)

    I sent a message to a different thread requesting support but nobody has got back to me. (https://www.wcvendors.com/help/topic/exceeded-maximum-number-of-activations-2/#post-64883)

    I donโ€™t have a deactivate/delete button on my wc vendors account.

    Please can you help me to get this sorted? Can you manually delete my activation?

    Thanks,
    Bridget

    #64899
    Anna
    Member

    @bridgeta
    I am having trouble making adjustments to your license key. I have genetrated a new key for you, which you should be able to find in your account here: https://www.wcvendors.com/my-account/downloads/

    Try activating with that one.
    If it does not work, let me know by starting a new forum thread/topic and including an admin password and login with your site URL and I will try to get it activated for you.

Viewing 12 posts - 1 through 12 (of 12 total)
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