Home Forums WC Vendors Pro Support Fatal Error on Activation

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #16202
    alwhit
    Participant

    Hi guys. I finally bought Pro! I was hoping to get a bit further down the line before having to raise a support ticket, but hey ho…

    I’m getting “Parse error: syntax error, unexpected T_FUNCTION in /home/annakyn/public_html/wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-reports-controller.php on line 131” error and not able to activate the plugin.

    I’ve seen a few people having similar problems on the forums but they seemed to be fixed in earlier versions. Any ideas where the problem should be? I’m reluctant to mess around too much with other plugins I have running as it’s a live site and was hoping for seamless switch to Pro!

    Thanks…

    #16203
    WC Vendors Support
    Participant

    Tell your webhosting company that they need to use PHP 5.4 or better. PHP 5.4 is even old, it’s been around for almost 15 years. Your hosting company is a dinosaur. 😉 Any version from 5.4 to 7.0 will be fine for PHP. Soon, WordPress will require PHP 5.4+ as well, so now’s a good a time as any to get this done. 🙂

    #16204
    alwhit
    Participant

    I’d just figured that might be the issue, yep running 5.2.17.

    Will get them to update it. Strangely on their website they say they run 5.4 on all their servers! Weird! Maybe time for a new host…

    #16205
    alwhit
    Participant

    🙁 3 working days to upgrade. Oh well.

    #16206
    WC Vendors Support
    Participant

    WTF! Really? Changing to PHP 5.4+ is literally one line in your sites config file. What webhost do you use so I know to avoid them? 🙂

Viewing 5 posts - 1 through 5 (of 5 total)
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