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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #59583
    Marvin
    Participant

    Hey there, I have a website Afterlist.com where different seller can create their shop and start selling products. I have Installed WC vendor Pro but when it comes to Add image by the Seller, then that Option is not working. And when a seller gets his credentials and logged back in then there is no Dashboard shown at front. To go to the Dashboard seller have to click on a link. Any solution for that.

    • This topic was modified 5 years, 10 months ago by Anna.
    #59587
    Anna
    Member

    Hello,

    @marv
    I moved this forum topic to the WC Vendors Pro forum, since it is a Pro question.
    Are you seeing any errors when the vendor attempts to add an image?
    This is usually one of these issues:
    1. insecure SSL content. Install Really Simple SSL and run through the options to remove insecure content.
    2. Plugin conflict. Deactivate all plugins except woocommerce, wc vendors and wc vendors pro and see if the uploader works.
    3. theme conflict. switch (temporarily) to the Storefront theme and see if it works. https://wordpress.org/themes/storefront/

    For the second question.. I do not understand. Are you saying that you would like the vendor to be redirected to the Pro Dashboard when they login? Are they being directed to the my-account url right now?

    #59639
    Marvin
    Participant

    Thanks for your response. Yes my second question is that When a vendor gets login in his account then dashboard is not showing up, My account is coming at front.

    #59666
    Marvin
    Participant

    That all you mentioned doesn’t work for me.. Vendor cannot add image

    #59670
    Anna
    Member

    @marv
    For the image issue: please confirm with me..
    1. can your vendor add am image using the Select File button if they use the FireFox browser?
    2. Can they add an image if they use the DROP FILE option (drag and drop the image file rather than using the button)?
    3. Can you, as admin, upload an image file using the Select File button while adding a product in admin? (wp admin > products > add product)
    I found a bug and reported it while testing yesterday, and I wish to see if you are experiencing the same issue, or if yours is different.

    For the redirect… you can use this code to redirect vendors to the Pro Dashboard instead of my-account. This would be placed in your theme/child theme functions.php file:

    // WCV Pro Dashboard
        if (class_exists('WCV_Vendors') && class_exists('WCVendors_Pro') && WCV_Vendors::is_vendor( $user->id ) ) {
            $redirect_to = get_permalink(WCVendors_Pro::get_option( 'dashboard_page_id' ));
        }
        return $redirect_to;
    }
Viewing 5 posts - 1 through 5 (of 5 total)
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